Customer Service Week
Customer Service Week (CSW) is an opportunity to celebrate and recognize your customer service professionals who build lasting relationships by delivering excellent service all year round.
Women In Leadership - leadHERship
Women from diverse industries, backgrounds and causes join to share their thoughts around leadership, influence, and how they impact the greater community!
It’s an exciting and inspiring time for women; more than ever, women are striving to be stronger, more confident, and reach higher goals, both personally and professionally.
We garner insights from attendees on the challenges they face in today’s world, the confidence every woman should have, and future career growth.
Leadership Conference
Our leadership conference (LC) provides the opportunity for business leaders to network and meet like-minded professionals. It is a great platform for leaders to exchange views and information, allowing them to discuss tomorrow's challenges as well as share ideas on how to leverage current business opportunities.
Best Practice Sessions
Our Best Practice sessions offer you the chance to hear from like-minded Industry experts on a variety of valuable topics. Here is the opportunity to network with MCCA partners and decision makers from a variety of Manitoba sectors.
Lunch and Learns
Lunch and Learns are voluntary meetings, training sessions, or presentations that take place during the workday. They bring together people from across our industry in an informal atmosphere to collaborate and learn. Lunch and learns can drive personal, team and business development.
Industry Round Table (IRT)
MCCA members unite annually to discuss topics and trends that shape the MB customer contact industry. MCCA staff presents a review of the association’s background, as well as new projects and events developed in response to the previous year’s roundtable. Board members facilitate group discussions while designated note takers capture the main idea of the discussions for future use.
Annual Sponsorship
Sponsorship packages can be customized to best suit your organization’s goals for brand awareness, engagement and contribution to community. We can combine events for a broader reach at a discounted price.