The Right Fit - Manitoba Customer Contact Association

Discover THE RIGHT FIT

Our Assessments

Get to know your candidates with our comprehensive portfolio of assessments. Combine assessments to reveal insights across the many dimensions of an individual.

Cognitive Aptitude

Uncover each candidate’s potential with cognitive aptitude, one of the best predictors of job performance.

Measures:

  • Problem solving
  • Attention to detail
  • Learning ability
  • Mechanical reasoning
  • Concentration and focus

Personality

Understand your candidates’ work styles and behavioral tendencies.

Measures:

  • General personality
  • Workplace preferences
  • Sales or customer service fit

Emotional Intelligence

Find candidates who have the empathy and understanding to succeed in the modern workplace.

Measures:

  • Emotional perception
  • Emotional understanding

Risk

Identify candidates who are conscientious, reliable, and able to follow rules and safety procedures.

Measures:

  • Integrity/honesty
  • Ability to follow rules and procedures
  • Likelihood of being involved in an accident or other incident at work

Skills

Assess basic competencies that candidates acquired through past experience.

Measures:

  • Job readiness
  • Basic computer skills
  • Microsoft Office

Our web-based assessments offer a variety of aptitude, personality, and skills tests that analyze a wide number of traits and abilities. Below is a list of just a few of the attributes our tests measure.

  • Attention to Detail
  • Math Skills
  • Critical Thinking
  • Spelling
  • Leadership
  • Logic
  • Concentration and Focus
  • Reading Comprehension
  • Honesty
  • Work Ethic
  • Communication Skills
  • Problems Solving
  • Grammar
  • Teamwork

Identify strengths and weaknesses by testing cognitive aptitude, essential skills, and personality.  We offer assessments for a variety of occupational areas including, but not limited to:

  • Customer Service Professional
  • Sales Professional
  • First-line Professional (Supervisors/Managers)
  • Technical Support Professional
  • Office and Administrative Professional

Test links will be emailed directly to you or the participant. A summary, including test scores, will be provided.

Looking for something tailor made? Assessments can be customized!

For more information, contact Bruce at 204-975-6468 or [email protected] 

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MANITOBA CUSTOMER CONTACT presents

October 5, 2022