MEET OUR TEAM
Board of Directors
ChairKevin Shaw, RBC - Senior Director, Credit Advice Centre
Vice ChairSheri Banville, BellMTS - Manager Business Process
Secretary/TreasurerChristina Kenny, MBC - Manager Customer Services
Past ChairJennifer Sookram, 24/7 Intouch - SVP Global Operations
DirectorsBrian Frobisher, SHAW - Director Workforce Management and Planning TOPSRaegan Ahlbaum, Petline Insurance - AVP Petline OperationsDeb Kocen, Skybridge Americas - Senior Customer Success ManagerRenee Salazar, RAPID RTC - Vice President, Customer SuccessChad Stott, Scootaround - Director Rental ServicesRalph De Jong, TWCC - VP Client Relations and Business Development
Reach Out - Contact us at any time to ask questions or find out more about developing the skills you need to succeed at work and in your everyday life. Just [email protected]
Did you know?
THINK, a division of MCCA, was established to meet the growing demands of our customers. Over twenty years ago, we began delivering quality training for the Customer Contact Centre Industry. Our reputation for developing engaging and effective training is recognized by a variety of industries and the demand for our services continues to grow. We believe all organizations benefit from investing in continuing professional and personal development opportunities.
Let us help you and your team - connect with knowledge.
Reach Out - Contact us at any time to ask questions or find out more about developing the skills you need to succeed at work and in your everyday life. For any training and/or events inquiries contact us at [email protected]