Events - Manitoba Customer Contact Association
Empower your team to provide outstanding customer service.
We help your workforce reach their full potential with engaging in person or online training. We train thousands of employees every year for companies that take customer service seriously.
Explore our Courses
- June
- July
- Aug
- Sep
- Oct
- Nov
- Dec
- Jan
- Feb
- Mar
- Apr
- May
- June
- July
- Aug
- Sep
- Oct
- Nov
- Dec
- Feb
September
-
Building Better Supervisors - Day 1
September 6, 2022
Read More
-
Customer Service Professional Training
September 7, 2022 to September 8, 2022
Read More
-
Building Better Supervisors - Day 2
September 8, 2022
Read More
-
Skills for Managing Customer Service Performance
September 8, 2022 to November 10, 2022
Read More
-
Webinar - The Responsibility Assignment Matrix
September 14, 2022
Read More
-
Building Better Supervisors - Day 3
September 20, 2022
Read More
-
The ART of Coaching
September 21, 2022
Read More
-
Building Better Supervisors - Day 4
September 22, 2022
Read More
-
Call Centre Time Management
September 28, 2022
Read More
September
-
Skills for Managing Customer Service Performance
September 5, 2023 to November 7, 2023
Read More
-
Diversity, Equity and Inclusion in the Workplace
September 7, 2023 to November 9, 2023
Read More
-
Dealing with Difficult People
September 12, 2023
Read More
-
Webinar - Teamwork makes the Dreamwork
September 13, 2023
Read More
-
How to build a culture driven team.
September 16, 2023
Read More
-
Customer Service Professional Training
September 19, 2023
Read More
-
Train the Trainer
September 21, 2023 to October 12, 2023
Read More
-
The 7 Sacred Teachings in Leadership Development
September 26, 2023 to October 17, 2023
Read More
October
-
Celebrate Customer Service Week with MCCA
October 2, 2023 to October 6, 2023
Read More
-
Transforming Customer Complaints into Opportunities
October 11, 2023
Read More
-
5 Things your leader needs from you, but they probably don’t even realize it.
October 18, 2023
Read More
-
Diversity, Equity and Inclusion in the Workplace
October 18, 2023 to November 9, 2023
Read More
-
leadHERship 2023
October 19, 2023 to October 20, 2023
Read More
-
Customer Service Professional Training
October 24, 2023
Read More
-
Webinar - Boosting your Social Intelligence
October 24, 2023
Read More
