
Empower your team to provide outstanding customer service.
We help your workforce reach their full potential with engaging in person or online training. We train thousands of employees every year for companies that take customer service seriously.
- 2022
- 2023
- Feb
- Mar
- Apr
- May
- June
- July
- Aug
- Sep
- Oct
- Nov
- Dec
- Jan
- Feb
- Mar
- Apr
- May
- June
- July
- Aug
- Sep
- Oct
- Nov
- Dec
February
March
April
May
June
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Leadership - 7 Sacred Teachings - Day 2
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Customer Service Professional Training
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University of Manitoba - Extended Education Convocation
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Leadership - 7 Sacred Teachings - Day 3
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CIP Awards
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Webinar - Conflict Navigation
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Leadership - 7 Sacred Teachings - Day 4
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2022 MCCA Annual General Meeting
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Transforming Customer Complaints into Opportunities
July
August
September
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Building Better Supervisors - Day 1
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Customer Service Professional Training
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Building Better Supervisors - Day 2
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Skills for Managing Customer Service Performance
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Webinar - The Responsibility Assignment Matrix
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Building Better Supervisors - Day 3
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The ART of Coaching
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Building Better Supervisors - Day 4
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Call Centre Time Management