Events - Manitoba Customer Contact Association
Empower your team to provide outstanding customer service.
We help your workforce reach their full potential with engaging in person or online training. We train thousands of employees every year for companies that take customer service seriously.
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October
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CAM: Customer Relationship Management
October 6, 2021 to December 8, 2021
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Elevated Communication Skills
October 7, 2021
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Thanksgiving Day
October 11, 2021
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Email Communication-Beyond The Basics ZOOM
October 13, 2021
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CAM: Customer Relationship Management
October 13, 2021
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Webinar on Wednesday: The 4 Practices of Fish Philosophy
October 13, 2021
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Critical Thinking
October 14, 2021
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Customer Service Professional Training
October 20, 2021 to October 21, 2021
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CAM: Customer Relationship Management
October 20, 2021
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CAM: Customer Relationship Management
October 27, 2021
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Webinar on Wednesday: The Power and Practice of Civility
October 27, 2021
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Dealing With Difficult People
October 28, 2021
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Managing Your Time
October 28, 2021
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Offered by our partner MTEC - October
October 31, 2021
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November
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Writing For The Workplace ZOOM
November 1, 2021
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CAM: Customer Relationship Management
November 3, 2021
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Emotional Intelligence ZOOM
November 3, 2021
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Social Intelligence ZOOM
November 5, 2021
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CAM: Customer Relationship Management
November 10, 2021
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Management vs. Leadership ZOOM
November 10, 2021
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Webinar on Wednesday: Overview of Train the Trainer
November 10, 2021
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Remembrance Day
November 11, 2021
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Customer Service Professional Training
November 17, 2021 to November 18, 2021
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CAM: Customer Relationship Management
November 17, 2021
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Teamwork Makes the Dream Work
November 23, 2021
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CAM: Customer Relationship Management
November 24, 2021
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Lateral Thinking Tools ZOOM
November 24, 2021
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Webinar on Wednesday: The Agile Leader
November 24, 2021
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Dealing With Difficult People
November 25, 2021
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Women in Leadership
November 25, 2021
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Offered by our partner MTEC - November
November 30, 2021
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June
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Leadership - 7 Sacred Teachings - Day 2
June 6, 2022
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Customer Service Professional Training
June 8, 2022 to June 9, 2022
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University of Manitoba - Extended Education Convocation
June 9, 2022
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Leadership - 7 Sacred Teachings - Day 3
June 13, 2022
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CIP Awards
June 14, 2022
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Webinar - Conflict Navigation
June 15, 2022
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Leadership - 7 Sacred Teachings - Day 4
June 20, 2022
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2022 MCCA Annual General Meeting
June 21, 2022
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Transforming Customer Complaints into Opportunities
June 30, 2022
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September
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Building Better Supervisors - Day 1
September 6, 2022
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Customer Service Professional Training
September 7, 2022 to September 8, 2022
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Building Better Supervisors - Day 2
September 8, 2022
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Skills for Managing Customer Service Performance
September 8, 2022 to November 10, 2022
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Webinar - The Responsibility Assignment Matrix
September 14, 2022
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Building Better Supervisors - Day 3
September 20, 2022
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The ART of Coaching
September 21, 2022
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Building Better Supervisors - Day 4
September 22, 2022
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Call Centre Time Management
September 28, 2022
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MANITOBA CUSTOMER CONTACT presents
October 5, 2022
