Events - Manitoba Customer Contact Association
Empower your team to provide outstanding customer service.
We help your workforce reach their full potential with engaging in person or online training. We train thousands of employees every year for companies that take customer service seriously.
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June
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Leadership - 7 Sacred Teachings - Day 2
June 6, 2022
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Customer Service Professional Training
June 8, 2022 to June 9, 2022
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University of Manitoba - Extended Education Convocation
June 9, 2022
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Leadership - 7 Sacred Teachings - Day 3
June 13, 2022
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CIP Awards
June 14, 2022
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Webinar - Conflict Navigation
June 15, 2022
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Leadership - 7 Sacred Teachings - Day 4
June 20, 2022
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2022 MCCA Annual General Meeting
June 21, 2022
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Transforming Customer Complaints into Opportunities
June 30, 2022
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September
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Building Better Supervisors - Day 1
September 6, 2022
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Customer Service Professional Training
September 7, 2022 to September 8, 2022
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Building Better Supervisors - Day 2
September 8, 2022
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Skills for Managing Customer Service Performance
September 8, 2022 to November 10, 2022
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Webinar - The Responsibility Assignment Matrix
September 14, 2022
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Building Better Supervisors - Day 3
September 20, 2022
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The ART of Coaching
September 21, 2022
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Building Better Supervisors - Day 4
September 22, 2022
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Call Centre Time Management
September 28, 2022
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