Webinar on Wednesday: How to Make High-Quality Connections - Creating an Energetic Workplace - Manitoba Customer Contact Association

Webinars on Wednesdays 2021 Schedule

The second and last Wednesday of every month from 10:00 am - 11:00 am


January 13 - How to Make "High-Quality Connections" - Creating an Energetic Workplace

January 27 - Introduction to 7 Sacred Teachings Guiding Leadership Principles

February 10 - Empathy at Work - Developing Skills to Understand Other People

February 24 - Respect in Building Trust 

March 10 - Stress Busters

March 31 - Teams vs Groups - How to Create a Team Centered Environment

April 14 - Leadership in Hard Times - Leading and Succeeding in a Downturn

April 28 - Civility at Work

May 12 - Authentic Leadership - Becoming a Leader People Want to Follow

May 26 - Boost Your Social IQ 

June 9 - Supporting Your People - Helping Team Members Achieve 

June 30 - Effective Decision Making 

July 14 - Action Centered Leadership - The Three Circles Model

July 28 - The Seven Transformations of Leadership - Developing Your Leadership Style

August 11 - What's Empathy Got to Do With It?

August 25 - Avoiding Groupthink -Fatal Flaws in Group Decision Making

September 8 - Email Etiquette - Beyond the Basics

September 29 - Executive Presence - Building Belief inYour Leadership

October 13 - The 4 Practices of Fish Philosophy

October 27 - The Power and Practice of Civility

November 10 - Overview of Train the Trainer

November 24 - The Agile Leader

December 8 - Creating a Professional Development Plan

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