Offered by our partner MTEC - November - Manitoba Customer Contact Association

Offered by our partner MTEC - November

Social Media Marketing Strategy ZOOM
Date: Tuesday, November 2, 2021
Time: 9:00 am - 12:00 pm
Length: 3 hrs
Location: MTEC
Cost: $99.00 (plus GST) 
Description:

We all know we should be ‘doing’ social media but are you clear about, WHY you need to use it for your business? WHO your audience is? WHAT to share on WHICH tool(s) and WHEN?

In this 3-hour workshop you will learn some fundamentals of marketing and how social media fits in, as well as:

  • The social media landscape and business model
  • Why your business is using social media so you have a clear focus for each tool
  • Who is your ‘best’ audience – the basics PLUS using the power of machine learning to optimize reach
  • What, when and where to share – messaging, creative, timing and tool – finding the right balance with your (often limited) budget
  • Strategy execution (how to make it all happen) – Using SMM tools to lighten the load
  • Measuring your success with analytics
  • How to manage your reputation in a crisis situation

To register for this event contact [email protected] no later than October 26, 2021.


Gratitude-The New Essential, Transferable Skill ZOOM
Date: Thursday, November 4, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST) 
Description:

In good times and bad, gratitude is a way of life worth adopting to build strength, self-esteem and compassion while improving health, well-being, and professional and personal relationships. Leaders, decision-makers, employees and the self-employed, whether in the workplace or working remotely, will gain insight into the social, career, emotional, and personal benefits of gratitude. 

To register for this event contact [email protected] no later than October 28, 2021.


Stress -How It Affects Your Health & How To Deal With It ZOOM
Date: Monday, November 8, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Research studies suggest that work is the leading cause of stress. Prolonged stress can impair one's physical and mental health. In the workplace this can result in low productivity, high absenteeism, and can make one more susceptible to error or injury. All of this can come at a big cost-both to the individual and the employer.

In this session participants will learn how to:

  • Identify stressors in their life
  • Distinguish between healthy and unhealthy stress
  • Understand how prolonged stress can affect physical and mental well-being
  • Use tools and techniques to deal with stress

To register for this event contact [email protected] no later than November 1, 2021.


Introduction to Instagram For Business ZOOM
Date: Tuesday, November 9, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

In this Level 1 (introductory) workshop, you will learn how to build, create, manage, maintain and advance an Instagram page for your business.  Some of the areas we will be covering include:

  • Basic overview of Instagram
  • Setting up a Business Page on Instagram
  • Customize your feed layout to inspire and show your personality
  • Tips to grow your audience and get more people to see your posts
  • Types of content to create, when to post and how often 
    • Feed vs Stories vs IGTV and Reels
  • How to increase your followers
  • Introduction to advertising - types of ads, boosted posts, ad objectives and ad budgets
  • Insta insights and analytics

To register for this event contact [email protected] no later than November 2, 2021.


Self Development & Awareness ZOOM
Date: Monday, November 15, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

The session covers the importance of personal development, considering background, feelings, triggers, desires and drive. Participants will learn to better understand self and better understand others, as well as identifying the needs of those they service.

This session will help people stop running on auto-pilot and recognize that self-management is in their own hands and should be an on-going endeavour to improve personal and professional relationships.

To register for this event contact [email protected] no later than November 8, 2021.


Professionalism for Life & Career Success ZOOM
Date: Wednesday, November 17, 2021
Time: 1:00pm-4:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

What does it mean to be a professional? Our employers don’t always tell us, but it’s clear that true professionals are the first to be considered for promotions or plum projects, and are consistently successful in their life and work. For some, professionalism means dressing well at work. For others it means doing a good job. But professionalism includes so much more. Professionals are the kind of people that others value and respect. In this hands-on workshop, learn about the qualities and characteristics of a professional. Explore the elements of professionalism and how it is “judged.” Discover your professional strengths, and learn strategies to build professionalism in areas where there is potential for you to grow.

To register for this event contact [email protected] no later than November 10, 2021.


Introduction to Facebook For Business ZOOM
Date: Thursday, November 18, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

In this Level 1 (introductory) workshop, you will learn how to build, create, manage, maintain and advance a Facebook page for your business.  Some of the areas we will be covering include:

  • Basic overview of Facebook
  • Setting up a Business Page on Facebook – Review of important settings
  • Customize your page to “Stand Out from your Competition”
  • Tips to grow your audience and get more people to see your posts
  • Types of content to create, when to post and how often 
    • Feed vs stories, video, UGC, FB live, and more.
  • How to increase your followers/page likes
  • Introduction to advertising - types of ads, boosted posts, ad objectives and ad budgets
  • Facebook insights and analytics

To register for this event contact [email protected] no later than November 11, 2021.


Ethical Decision Making & Leadership ZOOM
Date: Friday, November 19, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

This session is focused on how people make decisions and the role that ethics play in determining whether people accept and support your decisions. It is designed for individuals interested in their skill development as well as leaders responsible for the decisions of others.

To register for this event contact [email protected] no later than November 12, 2021.


Art of Communication ZOOM
Date: Monday, November 22, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Surveys have shown that up to 80% of communication by humans is misunderstood to some extent. This presentation will demonstrate effective methods to improve the quality of communication and better connect with others. Participants will develop communication skills to save time and increase production.

By the end of the session, participants will be able to:

  • Understand and value the importance of effective communication
  • Communicate to lead others
  • Increase their level of listening in 6 ways
  • Identify 7 communication barriers and 7 enhancements
  • Read, interpret and respond appropriately to body language
  • Apply an " agree to disagree" tool without causing offense or resentment
  • Express opinions in an evidence- based manner
  • Implement a personal communications action plan

"Communication is an art. We are the artists. Pick up your paintbrush and enjoy." - Anonymous

To register for this event contact [email protected] no later than November 15, 2021.


Assertiveness in the Workplace ZOOM
Date: Tuesday, November 23, 2021
Time: 1:00pm-4:00pm
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Being assertive is a professional approach to self-confidence and is key to achieving goals while maintaining good working relations with others. In this workshop we will explore different forms of communication, describe the benefits of assertive behaviour in the workplace and develop strategies and skills to impact your success.

To register for this event contact [email protected] no later than November 15, 2021.


Habits That Matter Most-How to Stop, Start and Stick to Any Habit ZOOM
Date: Thursday, November 25, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

How much of what we do every day seems to happen on it's own? Seemingly without even thinking, we get to work, make decisions, performing what have become routine tasks. We often ignore the signs that there could be a better way to do this or signs that what we are doing is not working as well as it used to-but we do it anyway!

This session is for people who may already be looking at their business or personal habits and are aware they need to upgrade or replace some of them. Some people may already know a habit they want to establish but don't know how to do it.

This session includes a Habit Scan that looks at your current habits, identifies your vision of ideal habits and sets a path to cross that gap, to a more supportive set of habits. Once you have chosen your new habits to work on, we will use the newest science of habit formation, human behaviour and computer programming to Start and Stick to any habit.

To register for this event contact [email protected] no later than November 18, 2021.


Back to Calendar...

Women in Leadership - the hope within!
November 25, 2021
(virtual event)