Offered by our partner MTEC - November - Manitoba Customer Contact Association

Offered by our partner MTEC - November

Stress Management In The Workplace
Date: Tuesday, November 10, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST) 
Description:

• The participant will learn how to manage and reduce stress for themselves, which will create a stress free work environment. • Feeling good physically and mentally will cut down needless absenteeism. • Understanding and utilizing Intelligence will increase co-operation and decrease conflicts among workers. • All of the above benefits will result in better work ethics among individuals and higher productivity for your organization. • Problem solving.

To register for this event email [email protected] no later than October 27, 2020.


Business Etiquette ZOOM
Date: Thursday, November 12, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Business etiquette is critical to your professional success in any career you choose. This workshop will help you explore the etiquette that is expected and respected in your industry and organization.

To register for this event email [email protected] no later than November 5, 2020.


Managing Mental Health in the Workplace ZOOM
Date: Friday, November 13, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

In a recent study, the Mental Health Commission of Canada found that in any given week, 500,000 Canadians do not go to work due to mental health challenges. There is significant evidence that poor mental health at work affects performance at both the individual and organizational level. This workshop is designed to assist leaders in addressing and promoting mental health and reduce stigma of mental illness in a workplace setting.  

The learning objectives will help participants:

  • Dispel myths of mental health challenges,
  • Identify how to recognize signs and indicators of mental health concerns in the workplace,
  • Increase confidence in managing employees experiencing mental health concerns, and
  • Support employees through reasonable accommodation when applicable.

To register for this event email [email protected] no later than November 6, 2020.


Negotiating-Is That The Best You Can Do ZOOM
Date: Monday, November 16, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

You negotiate every day, whether at the office or in your personal life. This session covers the negotiation process and provides an understanding of the principles of negotiation with customers, suppliers, competitors and internally with staff.

To register for this event email [email protected] no later than November 9, 2020.


Networking-The Power Of Connected People ZOOM
Date: Friday, November 20, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST) 
Description:

This three hour training course was created to provide you with an understanding of how to work with the people you already know, how to meet the people who can help you most, and how to maintain your networks over time. The intention is to tap into what you already have and be a better Networker by being of service to others.

To register for this event email [email protected] no later than November 13, 2020.


Developing A Policies & Procedures Manual ZOOM
Date: Monday, November 23, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST) 
Description:

Policies and Procedures are the missing ingredient in most businesses recipe for success. When you want to grow your business, increase your consistency, create a succession plan, smoothly handle turnover and transitions, outlast your competition, increase your teams’ engagement, and have the ability to stay ahead of faster cycle times in business. 80% of businesses don’t have detailed policies and procedures and 80% of businesses fail in the first two years. You will learn how to figure out what policies your business needs – and how to write effective business procedures.

To register for this event email [email protected] no later than November 16, 2020.


Instagram For Business ZOOM
Date: Wednesday, November 25, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Instagram is a popular and powerful photo-sharing social tool that allows you to visually market your business to millions of users. In this introductory session, you’ll learn the basics of photo and video sharing, how to create beautiful and engaging content, and how to effectively reach existing and new audiences to market your business by visual storytelling. Some topics include:

  • Setting up an Instagram account
  • Creating a strong profile
  • Tips to create beautiful photos (including smartphones!)
  • How to grow your audience
  • Brainstorming post ideas
  • Posting schedules
  • Hashtags and Geo-tags
  • Instagram stories
  • Paid advertising with Instagram

To register for this event email [email protected] no later than November 18, 2020.


Cultivating Better Boundaries To Enhance Personal & Professional Development CLASSROOM
Date: Monday, November 30, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

In this workshop, participants will explore:

  • The benefits of cultivating healthy personal and professional boundaries
  • The power of adopting a growth mindset to enhance personal development and workplace success
  • Some common traps and challenges in boundary setting
  • Strategies and resources to increase self awareness and cultivate greater happiness and better boundaries 

To register for this event email [email protected] no later than November 23, 2020.


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