Offered by our partner MTEC - June - Manitoba Customer Contact Association

Offered by our partner MTEC - June

Courage, Confidence & Resilience ZOOM
Date: Tuesday, June 1, 2021
Time: 9:00am-12:00pm
Length: 40
Location: MTEC
Cost: $99.00 (plus GST)  
Description:

Making the decision to do anything takes Courage to make that initial decision and seeing past the fear and triggering the initial action. Confidence is what we get when we repeat the action over and over , gaining competence until we achieve Mastery. Resilience is what lets us recover and get over minor setbacks, big obstacles and even traumatic experiences that we encounter along the way. Being our best takes Courage, Confidence and Resilience

To register for this event contact [email protected] no later than May 25, 2021.


Negotiating-Is That The Best You Can Do ZOOM
Date: Tuesday, June 8, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

You negotiate every day, whether at the office or in your personal life. This session covers the negotiation process and provides an understanding of the principles of negotiation with customers, suppliers, competitors and internally with staff.

To register for this event contact [email protected] no later than June 1, 2021.


Marketing Your Business in Challenging Times ZOOM
Date: Wednesday, June 9, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST) 
Description:

This is no doubt some businesses are being hit hard with the COVID-19 outbreak, and the future is full of speculation and uncertainty.

This session will provide you with strategies to gain and maintain momentum during challenging times, whether it be COVID-19 or other crisis that can potentially disrupt your revenue flow.

Topics of discussion will include:

  • Assess the market and adjust your strategy
  • Things to avoid
  • Get creative and take decisive action
  • Position your business for recovery

To register for this event contact [email protected] no later than June 2, 2021.


Stress -How It Affects Your Health & How To Deal With It ZOOM
Date: Friday, June 11, 2021
Time: MTEC
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Research studies suggest that work is the leading cause of stress. Prolonged stress can impair one's physical and mental health. In the workplace this can result in low productivity, high absenteeism, and can make one more susceptible to error or injury. All of this can come at a big cost-both to the individual and the employer.

In this session participants will learn how to:

  • Identify stressors in their life
  • Distinguish between healthy and unhealthy stress
  • Understand how prolonged stress can affect physical and mental well-being
  • Use tools and techniques to deal with stress

To register for this event contact [email protected] no later than June 4, 2021.


Social Media Marketing Strategy ZOOM
Date: Tuesday, June 15, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

We all know we should be ‘doing’ social media but are you clear about, WHY you need to use it for your business? WHO your audience is? WHAT to share on WHICH tool(s) and WHEN?

In this 3-hour workshop you will learn some fundamentals of marketing and how social media fits in, as well as:

  • The social media landscape and business model
  • Why your business is using social media so you have a clear focus for each tool
  • Who is your ‘best’ audience – the basics PLUS using the power of machine learning to optimize reach
  • What, when and where to share – messaging, creative, timing and tool – finding the right balance with your (often limited) budget
  • Strategy execution (how to make it all happen) – Using SMM tools to lighten the load
  • Measuring your success with analytics
  • How to manage your reputation in a crisis situation

To register for this event contact [email protected] no later than June 8, 2021.


Building Healthy Habits While Working From Home ZOOM
Date: Wednesday, June 16, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Many of us now working from home have had to cope with some fundamental shifts in the way we go about our daily lives. And while there can be many advantages to working from home, you might find yourself struggling to maintain healthy habits and balance home and work life.

Maybe the constant site of your laptop is making it harder to shut down. Maybe the number of steps you’re getting in each day has hit an all-time low. Or maybe the lack of social interaction is finally taking its toll.

Sound familiar? You’re not alone.

In this session, you’ll learn:

·                How to recognize and break bad habits, and build healthier ones

·                How to design your home workspace to set you up for success

·                The importance of movement and how to incorporate more of it into your work day

·                Coping techniques when the line between home and work life starts to blur

To register for this event contact [email protected] no later than June 9, 2021.


Managing Mental Health in the Workplace ZOOM
Date: Monday, June 21, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)  
Description:

In a recent study, the Mental Health Commission of Canada found that in any given week, 500,000 Canadians do not go to work due to mental health challenges. There is significant evidence that poor mental health at work affects performance at both the individual and organizational level. This workshop is designed to assist leaders in addressing and promoting mental health and reduce stigma of mental illness in a workplace setting.  

The learning objectives will help participants:

  • Dispel myths of mental health challenges,
  • Identify how to recognize signs and indicators of mental health concerns in the workplace,
  • Increase confidence in managing employees experiencing mental health concerns, and
  • Support employees through reasonable accommodation when applicable.
  • COVID-19 Workplace Principles

To register for this event contact [email protected] no later than June 14, 2021.


Introduction to Instagram For Business ZOOM
Date: Tuesday, June 22, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

In this Level 1 (introductory) workshop, you will learn how to build, create, manage, maintain and advance an Instagram page for your business.  Some of the areas we will be covering include:

  • Basic overview of Instagram
  • Setting up a Business Page on Instagram
  • Customize your feed layout to inspire and show your personality
  • Tips to grow your audience and get more people to see your posts
  • Types of content to create, when to post and how often 
    • Feed vs Stories vs IGTV and Reels
  • How to increase your followers
  • Introduction to advertising - types of ads, boosted posts, ad objectives and ad budgets
  • Insta insights and analytics

To register for this event contact [email protected] no later than June 15, 2021.


Cultivating Better Boundaries To Enhance Personal & Professional Development ZOOM
Date: Thursday, June 24, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST) 
Description:

In this workshop, participants will explore:

  • The benefits of cultivating healthy personal and professional boundaries
  • The power of adopting a growth mindset to enhance personal development and workplace success
  • Some common traps and challenges in boundary setting
  • Strategies and resources to increase self awareness and cultivate greater happiness and better boundaries 

To register for this event contact [email protected] no later than June 17, 2021.


Developing A Policies & Procedures Manual ZOOM
Date: Tuesday, June 29, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Policies and Procedures are the missing ingredient in most businesses recipe for success. When you want to grow your business, increase your consistency, create a succession plan, smoothly handle turnover and transitions, outlast your competition, increase your teams’ engagement, and have the ability to stay ahead of faster cycle times in business. 80% of businesses don’t have detailed policies and procedures and 80% of businesses fail in the first two years. You will learn how to figure out what policies your business needs – and how to write effective business procedures.

To register for this event contact [email protected] no later than June 22, 2021.


Back to Calendar...

Women in Leadership - the hope within!
November 25, 2021
(virtual event)