Offered by our partner MTEC - July - Manitoba Customer Contact Association

Offered by our partner MTEC - July

How To Handle Toxic Behaviour ZOOM
Date: Wednesday, July 7, 2021
Time: 1:00pm-4:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST) 
Description:

Employees who demonstrate toxic behaviour can poison the best work environment and derail teamwork and motivation – and the worst part is, you often don’t know that you’ve hired one until it’s too late. It’s the person who has a negative response to any new idea, who’s the first one out the door, who never volunteers to help out, who calls in sick often, who gossips, who complains, or who brings all of their personal problems to work! Getting rid of them may not be a quick and legal option. Or ignoring or containing them seldom works.  Managing the toxic employee can be one of the most challenging tasks you have to do each day. This session, through exercise and discussion, will explore some ethical strategies that might just work.

To register for this event contact [email protected] no later than June 30, 2021.


Generations in the Workplace ZOOM
Date: Wednesday, July 14, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST) 
Description:

For the first time in recent history four generations of employees are represented in the workplace. Each generation brings its own set of values, belief, life experience and attitudes to the workplace. Differences in world view and work styles can contribute to misunderstanding, conflict and loss of productivity. This workshop will explore the implications to internal and external relationships in a multi-cultural and multi-generational workplace. Topics Covered - Define characteristics of generational values and behaviors - Identify common stereotypes and unconscious biases while responding to generational differences - Strategies for creating a motivated workforce - Improve different communication techniques - Enhance healthy workplace relationships

To register for this event contact [email protected] no later than July 7, 2021.


Taking Back Control-Using Mindfulness To Cope With Challenging Situations ZOOM
Date: Thursday, July 15, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Let’s face it. Life has its ups and downs.

When faced with a challenging situation, it’s normal to feel worry, anxiousness, fear or stress. But without proper tools to help us cope with hardships and acknowledge our feelings, they can start to affect our health and our mindset in ways we don’t always recognize.

In this session, you’ll learn:

·                The power of mindfulness and its benefits to your physical and mental wellbeing

·                How to acknowledge the stressors in your life and the effects they can have on your mindset

·                Mindfulness techniques to help you regain control and cope with challenging situations

To register for this event contact [email protected] no later than July 8, 2021.


Gratitude-The New Essential, Transferable Skill ZOOM
Date: Wednesday, July 21, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST) 
Description:

In good times and bad, gratitude is a way of life worth adopting to build strength, self-esteem and compassion while improving health, well-being, and professional and personal relationships. Leaders, decision-makers, employees and the self-employed, whether in the workplace or working remotely, will gain insight into the social, career, emotional, and personal benefits of gratitude.

To register for this event contact [email protected] no later than July 14, 2021.


Stress Management In The Workplace ZOOM
Date: Thursday, July 22, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

• The participant will learn how to manage and reduce stress for themselves, which will create a stress free work environment. • Feeling good physically and mentally will cut down needless absenteeism. • Understanding and utilizing Intelligence will increase co-operation and decrease conflicts among workers. • All of the above benefits will result in better work ethics among individuals and higher productivity for your organization. • Problem solving.

To register for this event contact [email protected] no later than July 15, 2021.


Back to Calendar...

Women in Leadership - the hope within!
November 25, 2021
(virtual event)