Offered by our partner MTEC - December - Manitoba Customer Contact Association

Offered by our partner MTEC - December

Professionalism for Life & Career Success ZOOM
Date: Wednesday, December 2, 2020
Time: 1-4pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

What does it mean to be a professional? Our employers don’t always tell us, but it’s clear that true professionals are the first to be considered for promotions or plum projects, and are consistently successful in their life and work. For some, professionalism means dressing well at work. For others it means doing a good job. But professionalism includes so much more. Professionals are the kind of people that others value and respect. In this hands-on workshop, learn about the qualities and characteristics of a professional. Explore the elements of professionalism and how it is “judged.” Discover your professional strengths, and learn strategies to build professionalism in areas where there is potential for you to grow.

To register for this event email [email protected] no later than November 25, 2020.


Civility In Manitoba-Welcoming Safely Amid COVID-19 ZOOM NEW
Date: Friday, December 4, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)  
Description:

“Friendly Manitoba” can still be just that - even with the current crisis of the global pandemic.  With each of us slowly re-entering this new normal, our varying vantage points must always be grounded in one thing:  CIVILITY.  How we treat each other is of utmost importance as we increase our interactions:  not only with our neighbours, colleagues, and fellow Manitobans, but also with Canadians and eventually international tourists from around the world.  Our tourism industry is relying on you to be a model of who we are in this incredible province.  Through our conscious awareness, continuous acknowledgment and consistent effort, we can “welcome safely” by choosing civility in every interaction.

To register for this event email [email protected] no later than November 27, 2020.


Courage, Confidence & Resilience ZOOM
Date: Monday, December 7, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $0.00 (plus GST)
Description:

Making the decision to do anything takes Courage to make that initial decision and seeing past the fear and triggering the initial action. Confidence is what we get when we repeat the action over and over , gaining competence until we achieve Mastery. Resilience is what lets us recover and get over minor setbacks, big obstacles and even traumatic experiences that we encounter along the way. Being our best takes Courage, Confidence and Resilience

To register for this event email [email protected] no later than November 30, 2020.


Gratitude-The New Essential, Transferable Skill ZOOM
Date: Tuesday, December 8, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST) 
Description:

In good times and bad, gratitude is a way of life worth adopting to build strength, self-esteem and compassion while improving health, well-being, and professional and personal relationships. Leaders, decision-makers, employees and the self-employed, whether in the workplace or working remotely, will gain insight into the social, career, emotional, and personality benefits of gratitude. 

To register for this event email [email protected] no later than December 1, 2020.


Self Development & Awareness ZOOM
Date: Wednesday, December 9, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

The session covers the importance of personal development, considering background, feelings, triggers, desires and drive. Participants will learn to better understand self and better understand others, as well as identifying the needs of those they service.

This session will help people stop running on auto-pilot and recognize that self-management is in their own hands and should be an on-going endeavour to improve personal and professional relationships.

To register for this event email [email protected] no later than December 2, 2020.


Presentation Skills-Getting Your Message Across With Confidence ZOOM
Date: Thursday, December 10, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Do you fear speaking in front of others? This workshop will help develop your confidence as a presenter who leaves lasting, positive impressions! Whether you are speaking with your frontline staff or sharing your ideas to colleagues in a staff meeting, you will learn the fundamental skills to speak confidently in front of any audience. Discover techniques to improve oral communication skills and get your message across with what works best for you. Learn to avoid common communication traps that detract from your message and keep the audience engaged. Overcome your fear and get your message across with confidence!

To register for this event email [email protected] no later than December 3, 2020.


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