Management vs. Leadership ZOOM - Manitoba Customer Contact Association

Management vs. Leadership ZOOM

Management vs. Leadership ZOOM
Date: Friday, April 30, 2021
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Walk away with an understanding of the importance of balancing tasks, process and people to achieve organizational and professional success. In this session you will assess your leadership style, discuss core leadership and professional competencies, and conduct a SWOT analysis.

 Learning Objectives:

·         Describe the difference between management and leadership

·         Identify your Leadership Style and how to adapt their style to the people they manage

·         Understand the characteristics of transactional versus transformational leadership

·         Assess competencies in relation to the leadership pyramid

·         Perform a SWOT analysis to develop an action plan to expand their leadership 

To register for this event contact [email protected] no later than April 23, 2021


This session will be delivered as part of MCCA’s partnership with the Manitoba Tourism Education Council.

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