leadHERship 2022 - Manitoba Customer Contact Association

leadHERship 2022

leadHERship - imagine, ignite, inspire

Women from diverse industries, backgrounds and causes join together to share their thoughts around leadership, influence, and how they impact the greater community.

It’s an exciting and inspiring time for women; more than ever, women are striving to be stronger, more confident, and reach higher goals, both personally and professionally.

We garner insights from attendees on the challenges they face in today’s world, the confidence every woman should have, and future career growth.

The event provides an invaluable opportunity to listen to industry leaders as they share best practices and insights to help women in leadership roles become more effective leaders and be on top of their game.

Join us at this in-person event. Learn, connect & reconnect, and have fun. Everyone is welcome!

Date and Time:

October 5, 2022 | 8:30 am to 4:00 pm

Canad Inns Destination - Fort Garry

1824 Pembina Hwy | Winnipeg, MB | R3T 2G2

Speakers and Sessions

Join us as we hear from thought leaders whose innovation and convergence with customer service is leading change on local and international scale.
We have a fantastic line-up of speakers and great opportunities to meet peers and grow your network. You don't want to miss it! 

Gratitude and Values-based Goal Setting

Discovering what your values are increases your understanding of who you are, what you hold dear, and what underlies your decisions, since your values reflect what is important to you. 

The link between gratitude and your values pave the way to understanding what motivates you and how that impacts your decision making as you set goals - professionally and personally so that you make a difference in the lives of others through connections and being of service.

Join this adventure to discovery!

Lila Larson is an intuitive, deep listener who hears not only what is being said, and what is not being said. Her clients often tell her “I heard your voice in my head as I was deciding what to do or not to do”.

She is the Founder of the “Up Until Now” philosophy.

Lila’s experience as a Corporate Trainer and Executive Coach has supported thousands of leaders as they built their skills and applied them in leading productive and high functioning teams. The focus on bottom line results for their teams and their organization has been achieved with vision, wisdom and fun.

Creating a More Compassionate Lens

In Creating a More Compassionate Lens, we will use examples from emotional intelligence and behavioural assessments to breakdown patterns of conflict and shine additional light on why adapting to others can be difficult. We will share a process for contrasting certain patterns of thinking as a mechanism for reducing stress, improving relationships, and cascading greater influence.

Michael Thompson is Leadership Coach and Consultant and is President of Change Innovators North America. He has a business degree, is certified in behavioural and emotional assessment tools, is a Heart Math Certified Trainer, and a Professional Certified Coach.

More spotlight speakers to be announced.

Partner with Us

We invite you to partner with us to elevate your organization's visibility in the customer contact community and be an active participant in sharing ideas, growing business and being a catalyst for talent in the sector.

Join us for a unique opportunity. The customer contact service Industry in Manitoba presents a unique opportunity to hit your target market while maintaining an extensive reach.

Learn more about sponsorship opportunities available for this event.



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