Improve Customer Experience with Social Intelligence
July 14, 2022
9 am to 12 noon
Social competence consists of social, emotional, cognitive and behavioral skills needed for successful social situations. It also reflects an ability to;
- take another's perspective concerning a situation
- learn from past experiences
- apply that learning to the changes in social interactions
Social Intelligence is an extension of emotional intelligence.
OBJECTIVES:
- Explore Social IQ and Emotional IQ
- Assess ability to read body language
- Discover how empathy impacts social IQ
Registration:
$99 members
$149 non-members
