Call Centre Time Management - Manitoba Customer Contact Association

Call Centre Time Management

Call Center Time Management

  • Sets your supervisors up for success
  • Teaches the essential skill of time management in a contact center environment
  • Excellent for both onboarding and ongoing training
  • Created by a team of industry veterans and e-learning professionals

Contact center supervisors often have more on their plates than they have time for. Time management, therefore, is an essential skill for supervisors. This course outlines time management principles and applies them to the challenges of supervising in a contact center environment. You will learn how to identify tasks that have most impact on company goals and how to steer clear of time-wasters.

Date: September 28, 2022

Time: 9:00 am to 12 noon | Virtual Delivery

Registration Fees:

Members: $99

Non-Members: $149



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