| The Building Successful Supervisors curriculum is a workshop designed to develop skilled, efficient and effective supervisors. It includes the following sessions: |
- Coaching Workers to Peak Performance
- Facilitating Teamwork
- Qualities of an Effective Supervisor
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| By the end of Coaching Workers to Peak Performance, you will: |
- Understand the attributes of an effective coach and your skill level related to these attributes.
- Have a defined process to coach employees to peak performance.
- Be equipped to analyze employee performance objectively.
- Understand the steps in conducting a coaching session.
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| By the end of Facilitating Teamwork, you will: |
- Be able to explain the benefits of creating a cohesive team.
- Understand the stages of team development and the corresponding supervisor behaviours that are most productive in each stage.
- Have a three stage process to resolve team conflicts.
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| By the end of Qualities of an Effective Supervisor, you will: |
- Know the key skills and attributes of an effective supervisor.
- Be capable of assessing your strengths as a supervisor and identify the skills you want to develop.
- Be able to define employee engagement and identify strategies for enhancing it.
- Identify strategies to support employees at each phase of the chage cycle.
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