Sales Manager - Customer Experience - Activeo - Manitoba Customer Contact Association

Sales Manager - Customer Experience - Activeo

About us:

Since 1993, Activeo has provided Business Consulting, Technology Expertise and Application Software in the areas of Customer Experience and Customer Collaboration.

Activeo is a recognized leader in Customer Service Technologies helping clients to deliver a Superior Customer Experience through their contact centers, web channels and an overall integrated Customer strategy.

Activeo Group has expanded its footprint in Canada earlier this year to support our local clients from various industries in North America. The local team based out of Toronto is growing fast with a start-up culture.

The opportunity:

Activeo North America is looking for a Sales Manager for its Contact Centre and Customer Experience business in Canada.

The Sales Manager will take care of an existing customer base as well as new opportunities.

In order to be successful in this role, the Sales Manager needs to have some knowledge of the Contact Centre and Customer Experience market in Canada as well as a first experience in managing large accounts.

While this role is a sales role, technical knowledge of cloud contact centre and cloud customer experience solutions is highly valued and will be considered.

The Sales Manager will report to the Managing Director.

Our wish list for our new colleague:

  • You have a first experience in Sales and you want to continue your career in a dynamic company.
  • You are passionate about delivering great service and the Contact Centre and Customer Experience industry motivates you.
  • You are autonomous and appreciate working for a company that gives you freedom as long as the job is done.
  • You are able to collaborate efficiently with colleagues from different departments and backgrounds within the group.
  • You love to learn and have a "can do" attitude.
  • Bilingual (English/French)