At the June 23, 2021 Annual General Meeting, MCCA announced the 2021-2022 Board of Directors as follows:
Chair - Kevin Shaw - Senior Director, Credit Advice Center - RBC
Vice Chair - Sheri Banville - Manager Business Process - BellMTS
Past Chair - Jennifer Sookram - SVP Global Operations - 24-7 Intouch
Executive Director - Bruce Rose - Manitoba Customer Contact
Brian Frobisher - Director, Workforce Management and Planning, TOPS - Shaw
Raegan Ahlbaum - AVP Petline Operations - Petline Insurance
Deb Kocen - Senior Customer Success Manager - Skybridge Americas
Renee Salazar - Vice President, Customer Success - Rapid RTC
Christina Kenny - Manager Customer Services - Manitoba Blue Cross
Chad Stott - Director, Rental Services - Scootaround
Ralph De Jong - Vice President, Client Relations and Business Development - TWCC
Special thanks to Jennifer Sookram as she steps down as MCCA Chair after 2 terms. Jenn will remain on the Board as Past Chair in a non-voting/advisory role. We truly appreciate the support and leadership Jenn provided over the past 4 years as Board Chair.
Special thanks to our AGM Sponsor – ProcedureFlow.