Customer Service Representative - Floform - Manitoba Customer Contact Association

Customer Service Representative - Floform

Headquartered in Winnipeg with 14 branches and four manufacturing facilities located in Western Canada and the Pacific Northwest, FLOFORM Countertops manufactures, sells and installs over 20,000 premium surface countertops a year.  Established in 1961, FLOFORM is proud to be one of Canada’s Best Managed Companies.

Required immediately, our LOCAL BRANCH in WINNIPEG, MB is seeking a full-time CUSTOMER SERVICE REPRESENTATIVE to join the team!

Desired Skills & Experience:

  • High school diploma/equivalent combined with 1-2 years of customer service experience in building materials, construction or manufacturing.
  • Basic computer skills including Microsoft office
  • Possess a good understanding of measurements and fractions along with basic mathematical skills a plus
  • Excellent verbal and written communication skills
  • Possess strong organizational skills and “live” in the details
  • Enjoy working in a challenging, fast paced environment

Duties and Responsibilities:

  • Assist customers with design choices, accept layouts for quoting and educate on general product knowledge of counter top and our product lines and services
  • Being proactive with customers from start to finish, and beyond - following up to ensure 100% satisfaction
  • Ensure all orders are priced accurately and invoices are issued promptly
  • Resolve any pricing/invoicing/credit/payment/shipping discrepancies for customer
  • Handle quality and service issues to develop/maintain customer loyalty
  • Other duties as assigned

FLOFORM is proud to offer the successful candidate:

  • Competitive wages starting at $17/hr
  • Medical and dental benefits
  • Paid sick time
  • RRSP
  • Opportunity to participate in our employee profit share program

FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our Customers the best countertop purchasing experience available.”

Should this opportunity be of interest to you, contact us today!!!
TOLL FREE 1 844 291 9232 or submit a resume.
We look forward to meeting you!

To learn more about us we encourage all applicants to visit our website at www.floform.com.

Apply Here

Manitoba Excellence in Customer Contact Achievement Awards
February 24, 2022

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