Please join us in thanking returning MCCA Board Members Dana Barker - Manitoba Public Insurance Jennifer Sookram - Shaw Communications Kevin Shaw - RBC Advice Centre - Winnipeg Shannon Granovsky - Manitoba Blue Cross Sue ... continue reading.
Notice of Annual General Meeting andCall for Board Nominations Date: June 15, 2017 Time: 4:00 PM - 6:00 PM Location: Canadian Museum for Human Rights85 Israel Asper WayMTS Room Read the full details on ... continue reading.
Canada/Manitoba Job Grant Program AnnouncedApplications being accepted starting April 2017 The Canada/Manitoba Job Grant (C/MJG) is an employer-driven approach to help Manitobans gain the skills they need to fill available jobs ... continue reading.
FREE GIFT CARD! Did you know that if you refer a new Member to MCCA, you will receive a gift card? Encourage your friends and business acquaintances to join ... continue reading.
Notice of Annual General Meeting andCall for Board Nominations Date: June 16, 2016 Time: 3:00 pm - 6:00 pm Location: Qualico Family Centre ... continue reading.
Mark Wafer shares his Bakers Dozen key expectations of a service agency recruiting people into his business. Click here to read the full article http://bit.ly/1JN6E6I ... continue reading.
Read Tricia Morris' blog from Parature shares the Top Trends for 2016. ... continue reading.
Once you have an established connection with your customer, do you proactively reach out to them regarding upcoming offers? According to this blog 80% of customers want you to. ... continue reading.
November 2015 Host an Event!! Your organization plays a major role in supporting Manitobans in making informed and effective work and learning choices. Showcase your efforts and attract your target audience to your ... continue reading.
INTERNATIONAL CONTACT CENTRE WEEK September 10 – 17, 2015 Celebrate Appreciate Elevate International Contact Centre Week is: your opportunity to recognize all the hard work and commitment put forth by employees at all levels; a ... continue reading.
Adam Toporek asks this question on his blog. He takes a deeper look at the effectiveness of Twitter as a customer service channel. He has also included a link to ... continue reading.
This article looks at the importance of Leadership shifting from silo performance to customer life improvement. Enjoy and let us know what you think in the comments below http://linkd.in/1LPEl5P ... continue reading.
In order to build on the continued relevance, longevity and sustainability of Manitoba Customer Contact Association (MCCA), the Needs Assessment project’s primary purpose was to gain a personalized understanding of ... continue reading.