Posts in Updates - Manitoba Customer Contact Association

     

 

NEW! CANADA-MANITOBA JOB GRANT LAUNCHED

Canada-Manitoba Job Grant for Employers Up to $10,000 Per Employee is Available Purpose: Help Manitoba employers develop the skills of their new and existing workers to meet the requirements of their present job, ... continue reading.

Covid-19 Business Impact Survey - Results

Covid-19 Business Impact Survey - Results Manitoba Customer Contact Association (MCCA) undertook a province-wide study to collect information on Covid-19 business impacts to the customer contact Industry. The Manitoba economy changed dramatically ... continue reading.

2021 AGM - Save the date!

JUNE 23, 2021 12 noon Location: virtual meeting (call-in details to be distributed one week in advance of meeting) AGENDA 12 noon - Call to Order Welcome Messages - Chair and Executive Director Approval ... continue reading.

2021 Call for Board of Director Nominations

CALL FOR BOARD NOMINATIONS - Is this the LEADERSHIP opportunity for you? Manitoba Customer Contact Association (MCCA) is seeking 1 individual for Board nomination who possess the skills, experience and values needed ... continue reading.

Covid-19 Business Impact Survey

Covid-19 Business Impact Survey Manitoba Customer Contact Association is undertaking a province-wide study to update the Customer Contact Industry Profile. Thank you for taking the time to share information about your business to ... continue reading.

2020 MECCA Winners Announced

CELEBRATING 20+ YEARS OF CUSTOMER CONTACT ACHIEVEMENT Since 1999, Manitoba Customer Contact Association (MCCA) has celebrated the Manitoba Excellence in Customer Contact Achievement (MECCA) Awards. The purpose of the awards program is ... continue reading.

MCCA's People's Choice Award for Manitoba’s Favorite Company for Customer Service

MECCA AWARDS - PEOPLE'S CHOICE The customer contact service Industry in Manitoba continues to be adaptive during this past season as we were all put to the test during the Covid-19 ... continue reading.

REMOTE WORK: IMPLEMENTATION

REMOTE WORK: IMPLEMENTATION Work methods and processes must be adapted to the new situation quickly and effectively. New, applicable solutions must be developed. Remote collaboration requires many new tools to keep communication ... continue reading.

Customer Service Week - Oct 5 to 9

Great customer service is a powerful tool for any company, especially in today's challenging business environment. In fact, beyond the quality of the product or service being sold, it may be ... continue reading.

2020 MECCA Date Announced

Thursday February 25, 2021 Canad Inns Destination Centre Club Regent Casino Hotel 1415 Regent Avenue West - Winnipeg, MB The Covid-19 pandemic has impacted much of what we do including social gatherings. With this ... continue reading.

2020 MCCA Annual General Meeting

September 16, 2020 12 noon to 12:30 pm Location: virtual meeting (call-in details to be distributed one week in advance of meeting) 12 noon - Call to Order AGENDA Welcome Messages - MCCA Chair ... continue reading.

2020 Call for Board of Director Nominations

CALL FOR BOARD OF DIRECTOR NOMINATIONS Is this the LEADERSHIP opportunity for you? Manitoba Customer Contact Association (MCCA) is seeking 4 individuals for Board nomination who possess the skills, experience and values ... continue reading.

Canada-Manitoba Job Grant 2020

The Canada-Manitoba Job Grant application intake is NOW OPEN for training that ends by March 1, 2021  Deadline for applications is July 3, 2020 COVID-19 related training is eligible for funding. The Canada-Manitoba ... continue reading.

2020 Workforce Development Survey

Manitoba Customer Contact Association is undertaking a province-wide study to update the Customer Contact Industry Profile.For the purpose of this research, a contact centre - also referred to as a customer interaction centre, customer care centre, ... continue reading.

MECCA 2019 Winners

... continue reading.