Covid-19 Business Impact Survey Manitoba Customer Contact Association is undertaking a province-wide study to update the Customer Contact Industry Profile. Thank you for taking the time to share information about your business to ... continue reading.
CELEBRATING 20+ YEARS OF CUSTOMER CONTACT ACHIEVEMENT Since 1999, Manitoba Customer Contact Association (MCCA) has celebrated the Manitoba Excellence in Customer Contact Achievement (MECCA) Awards. The purpose of the awards program is ... continue reading.
MECCA AWARDS - PEOPLE'S CHOICE The customer contact service Industry in Manitoba continues to be adaptive during this past season as we were all put to the test during the Covid-19 ... continue reading.
REMOTE WORK: IMPLEMENTATION Work methods and processes must be adapted to the new situation quickly and effectively. New, applicable solutions must be developed. Remote collaboration requires many new tools to keep communication ... continue reading.
Great customer service is a powerful tool for any company, especially in today's challenging business environment. In fact, beyond the quality of the product or service being sold, it may be ... continue reading.
Thursday February 25, 2021 Canad Inns Destination Centre Club Regent Casino Hotel 1415 Regent Avenue West - Winnipeg, MB The Covid-19 pandemic has impacted much of what we do including social gatherings. With this ... continue reading.
September 16, 2020 12 noon to 12:30 pm Location: virtual meeting (call-in details to be distributed one week in advance of meeting) 12 noon - Call to Order AGENDA Welcome Messages - MCCA Chair ... continue reading.
CALL FOR BOARD OF DIRECTOR NOMINATIONS Is this the LEADERSHIP opportunity for you? Manitoba Customer Contact Association (MCCA) is seeking 4 individuals for Board nomination who possess the skills, experience and values ... continue reading.
The Canada-Manitoba Job Grant application intake is NOW OPEN for training that ends by March 1, 2021 Deadline for applications is July 3, 2020 COVID-19 related training is eligible for funding. The Canada-Manitoba ... continue reading.
Manitoba Customer Contact Association is undertaking a province-wide study to update the Customer Contact Industry Profile.For the purpose of this research, a contact centre - also referred to as a customer interaction centre, customer care centre, ... continue reading.
As of June 2018, there were approximately 890 businesses in Manitoba (increase from 842 in December 2017) that provide customer contact services employing a workforce of around 30,000 individuals. The ... continue reading.
On behalf of Yutta Fricke Executive Director Disabilities Issues Office (DIO) Greetings: Many thanks to all the organizations and associations that agreed to help the Disabilities Issues Office reach their networks with the attached ... continue reading.
On behalf of Jay Rodgers Deputy Minister of Families and Director of The Accessibility for Manitobans Act Province of Manitoba Dear Sir/Madam: In 2013, the Manitoba Government committed to making Manitoba more accessible for ... continue reading.
Manitoba is now accepting applications for the Canada-Manitoba Job Grant for training delivered between April 2019 and March 2020. The Canada-Manitoba Job Grant is an employer-driven approach to help ... continue reading.