Branding for 2019 - Manitoba Customer Contact Association

Branding for 2019

You may have noticed that we recently gave our brand a gentle face lift. We’re excited to finally unveil our updated look, and we want to tell you all about it.

Why the change?

We’ve come a long way since MCCA was founded in 1997.

As individuals and as a company, we’ve learned a lot along the way and felt that our former logo, images and colors didn’t represent who we are anymore. We’ve come into our own and found our niche: connecting brands, programs and people.

Our goal & inspiration

The way we work and how that relates to our members and the customer contact service Industry has evolved.

We have updated our strategic goals and feel they better fit the current landscape in which we work, partner and collaborate.


• An increasing number of members are engaged, recognized and enriched by the partnership with MCCA and each other.
• An Industry that is thriving through professional development capacity building strategies.
• Establish and maintain strategic partnerships with sector partners and other like-minded groups.

What does this mean for our members and partners?

MCCA firmly commits to implementing strategies that provide your organization with a wide range of services and benefits to help you promote and grow your business.

Stay engaged and informed as we transform in 2019.

Our values:

• MCCA will lead with passion and professionalism.
• We will grow participation, retention and enthusiasm.
• We will strengthen our programs, services and people.
• We will govern in a transparent and ethical manner.

Working on your behalf, the MCCA team.