Full Member: *Organizations which are either engaged in the operation of a Contact Centre or have a primary focus on Customer Contact Enhancement. Each Full Member is entitled to 1 vote at MCCA's Annual General Meeting and any special meeting of Members. Members are also eligible for nomination to the Board.
|Small:||$500/annum||(99 employees or less)|
|Medium:||$1000/annum||(100 - 399 employees)|
|Large:||$1500/annum||(400 employees or more)|
*Subsidiary business units affiliated with the Full Member may join as a Divisional Member @ $250/annum.
Vendor Member: Organizations which offer products, services and/or support to the industry. Vendor members are eligible for nomination to the Board (no voting privilege) and to participate on MCCA committees.
|Vendor:||$500/annum||(400 s eats or more)|
Associate Member: All other organizations that do not meet the requirements of a Full Member or a Vendor Member. Associate Members are not eligible for Board nomination (no voting privilege) but are welcome to participate on MCCA committees.
|Small:||$250/annum||(99 employees or less)|
|Medium:||$500/annum||(100 - 399 employees)|
|Large:||$750/annum||(400 employees or more)|
- Membership is for a 12 month period from date of acceptance
- Membership dues are non-refundable
Membership Application CTA
“I have been a recipient of the Representative of the Year Award in 2013 & 2014 at the annual MECCA event. Since then I have been promoted to a supervisor role and have attended several training sessions offered through MCCA to help improve my leadership skills. I love coming to MCCA organized events!"
- Marisa Briones, CAA Manitoba - TeleCenter Supervisor
My partnership with MCCA has been instrumental in personal growth, business networking, best practice sharing, and team member recognition; to name a few. I have been able to make a difference within the industry I have spent much of my career in, while making lasting bonds with folks I likely would never had met. The opportunities MCCA provides to recognize excellence and performance has been priceless. I appreciate partnering with an organization that works to bring our industry together in so many ways.”
- Jennifer Sookram, Shaw Communications Inc. - Manager, Customer Care