HR Development - Manitoba Customer Contact Association

Human Resources Development

The first step to achieve your professional goals is to clarify what professional success means to you. Our Human Resource trainings provide you with the knowledge and skills to leverage a reflecting, thinking, and planning process, and create a personal development plan to accelerate your individual career goals.

Human Resource Development

Recognizing that many organizations cannot afford to hire designated human resources managers, this program is designed to help leaders provide more effective human resource management within their organizations. 

The program consists of 18 contact hours.  

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Maximizing Your Investment

Maximizing Your Investment training outlines best practices for creating both a healthy organizational environment and coaching dynamic that will help keep your employees happy, and ensure you see a return on investment. The coursework covers setting SMART goals, creating development plans and strategic responses to employees who aren't meeting expectations

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Train the Trainer

Are your trainers achieving the desired results? Adults have different learning expectations. This course explores the fundamentals of adult learning to help develop your understanding of how to create training programs that allow the adult learner to be successful and further enhance their training skills.

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Contact MCCA to learn more! Email or call 204-975-6467

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