The Platinum Rule - Manitoba Customer Contact Association

The Platinum Rule

Date: November 6th, 2018
Registration: 8:30 - 9:00 AM
Workshop: 9:00 AM - Noon
Location: 1000 Waverley Street,
                   Winnipeg
Cost: Members - $99
          Non-Members - $149

Most of us were taught the Golden Rule when we were young which states we should “Treat others the way we want to be treated”.  The only problem is that we don’t all want to be treated the same. 

The Platinum Rule helps us to understand different communication styles so we can take our conversation to a higher level.  Learn strategies for creating clearer communication and how to handle those ‘difficult’ people while building trust.

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MCCA can bring your organization! 

 

Membership Benefits