The Leadership Matrix - Manitoba Customer Contact Association

The Leadership Matrix

What you will learn:

Management vs. Leadership

By understanding the difference and the key role both play, we can blend and balance the two,  creating high performance teams and organizations.

Leadership Competencies

Learn the core competencies that seperate leaders from bosses. 

Discover Your Leadership Style

Are you an Authoritarian Leader, Team Leader, Country Club Leader or Laissez-faire Leader? 

Leadership SWOT Analysis

Applying this classic tool to your career plan to identify a strategic direction and how to proceed in achieving your goals.


Back to Calendar...


Stand up to challenges and bounce back stronger than before, define the art and science of reinvention to create value, realize achievement and success in work and play.

Join us on June 16, 2020 and learn from others whose experiences will encourage and challenge you to grow!