Roadmapping is Key to Delivering Customer Experience Transformation - Manitoba Customer Contact Association

Roadmapping is Key to Delivering Customer Experience Transformation

When transforming the customer experience, begin with desired business outcomes, not deploying technology.  Treat technology as an enabler.  We will highlight many considerations that factor into the business roadmap, as well as exposing those considerations.

Join Dimension Data's Kelly Frigstad as we discuss best practices for delivering an integrated customer experience.

Date: June 13, 2019

Time 9:00 - 11:00 am

Location: 1000 Waverley Street

Register

Back to Calendar...

Discover the value that a membership with

MCCA can bring your organization! 

 

Membership Benefits