Problem Solving: Six Hats Thinking (Webinar Wednesdays) - Manitoba Customer Contact Association

Problem Solving: Six Hats Thinking  (Webinar Wednesdays)

Problem solving starts with defining what the problem is and isn’t.  Using the Six Hats Thinking, we look at dividing the thinking into six clear roles.  Each hat represents a different way of thinking which provides an opportunity to look at a problem from these six different ways.  In this way we get a more holistic look at problem solving and often find that we are able to see the problem in a new light.

Upcoming Webinar Date - Wednesday, December 19, 2018 at 10 AM

Cost per person
Members $49
Non-members $99

Six-pack pricing for Members - $99 for all six webinars, July to December 2018. 

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MCCA features Webinar Wednesdays on the last Wednesday of each month. You can check out the entire list on our Webinar page.

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