Offered by our partner MTEC - June - Manitoba Customer Contact Association

Offered by our partner MTEC - June

Assertiveness in the Workplace ZOOM
Date: Friday, June 5, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Being assertive is a professional approach to self-confidence and is key to achieving goals while maintaining good working relations with others. In this workshop we will explore different forms of communication, describe the benefits of assertive behaviour in the workplace and develop strategies and skills to impact your success.

To register for this event please email Carmen@mcca.mb.ca no later than June 1, 2020.


Networking-The Power Of Connected People ZOOM
Date: Monday, June 8, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

This three hour training course was created to provide you with an understanding of how to work with the people you already know, how to meet the people who can help you most, and how to maintain your networks over time. The intention is to tap into what you already have and be a better Networker by being of service to others.

To register for this event please email Carmen@mcca.mb.ca no later than June 3, 2020.


Instagram For Business ZOOM
Date: Wednesday, June 10, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Instagram is a popular and powerful photo-sharing social tool that allows you to visually market your business to millions of users. In this introductory session, you’ll learn the basics of photo and video sharing, how to create beautiful and engaging content, and how to effectively reach existing and new audiences to market your business by visual storytelling. Some topics include:

  • Setting up an Instagram account
  • Creating a strong profile
  • Tips to create beautiful photos (including smartphones!)
  • How to grow your audience
  • Brainstorming post ideas
  • Posting schedules
  • Hashtags and Geo-tags
  • Instagram stories
  • Paid advertising with Instagram

To register for this event please email Carmen@mcca.mb.ca no later than June 3, 2020.


Developing A Policies & Procedures Manual ZOOM
Date: Wednesday, June 17, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)                                          
Description:

Policies and Procedures are the missing ingredient in most businesses recipe for success. When you want to grow your business, increase your consistency, create a succession plan, smoothly handle turnover and transitions, outlast your competition, increase your teams’ engagement, and have the ability to stay ahead of faster cycle times in business. 80% of businesses don’t have detailed policies and procedures and 80% of businesses fail in the first two years. You will learn how to figure out what policies your business needs – and how to write effective business procedures.

To register for this event please email Carmen@mcca.mb.ca no later than June 10, 2020.


Courage, Confidence & Resilience ZOOM
Date: Monday, June 22, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)                                           
Description:

Making the decision to do anything takes Courage to make that initial decision and seeing past the fear and triggering the initial action. Confidence is what we get when we repeat the action over an over gaining competence until we achieve Mastery. And Resilience is what lets us recover and get over minor setbacks, big obstacles and even traumatic experiences that we encounter along the way. Being our best takes Courage, Confidence and Resilience

To register for this event please email Carmen@mcca.mb.ca no later than June 15, 2020.


Facebook For Business ZOOM
Date: Tuesday, June 23, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

In this workshop, you will learn all of the necessary tools to build, create, manage, maintain and advance a Facebook page for your business.  Some of the areas we will be covering include:

  • Basic overview of Facebook
  • Setting up a Business Page on Facebook
  • Customize your page to “Stand Out from your Competition”
  • Tips to grow your audience and get more people to see your posts
  • Types of content to create, when to post and how often 
  • How to increase your followers/page likes
  • Introduction to advertising on Facebook, including types of ads, boosted posts, ad objectives and ad budgets
  • Facebook insights and analytics

And so much more.  Learn from proven results that will attract your business to the right demographics while increasing your online notoriety.

To register for this event please email Carmen@mcca.mb.ca no later than June 16, 2020.


Selling Is For Everyone ZOOM
Date: Thursday, June 25, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

Selling is for everyone. Selling used to be only for people who were “in Sales”. Get your Whole Team Selling! Your value comes down to what you contribute to the top and bottom line. This session explains the sales process and includes tools each person can use to influence and contribute to selling their products and services.

To register for this event please email Carmen@mcca.mb.ca no later than June 18, 2020.


Self Development & Awareness ZOOM
Date: Friday, June 26, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)
Description:

The session covers the importance of personal development, considering background, feelings, triggers, desires and drive. Participants will learn to better understand self and better understand others, as well as identifying the needs of those they service.

This session will help people stop running on auot-pilot and recognize that self-management is in their own hands and should be an on-going endeavour to improve personal and professional relationships.

To register for this event please email Carmen@mcca.mb.ca no later than June 19, 2020.


Managing Mental Health in the Workplace ZOOM
Date: Monday, June 29, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)                                          
Description:

In a recent study, the Mental Health Commission of Canada found that in any given week, 500,000 Canadians do not go to work due to mental health challenges. There is significant evidence that poor mental health at work affects performance at both the individual and organizational level. This workshop is designed to assist leaders in addressing and promoting mental health and reduce stigma of mental illness in a workplace setting.  

The learning objectives will help participants:

  • Dispel myths of mental health challenges,
  • Identify how to recognize signs and indicators of mental health concerns in the workplace,
  • Increase confidence in managing employees experiencing mental health concerns, and
  • Support employees through reasonable accommodation when applicable.

To register for this event please email Carmen@mcca.mb.ca no later than June 22, 2020.


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