Leading Through Change - Manitoba Customer Contact Association

Leading Through Change

Leading Through Change with Shawn Flaman!

Nothing is permanent but change.” ~ Elbert Hubbard

Change is a matter of perspective!

When organizations take on new opportunities, projects, processes, technology and talent, it often requires change.  We look at the characteristics needed for guiding employees to learn a new way of working in order to minimize productivity challenges faced by transformation.  

In this two-part workshop, accomplished workplace trainer, Shawn Flaman, provides insightful tools for leading your team through change.  We’ll uncover strategies for creating a healthy environment which supports the individual and the team through organizational changes. 

Explore the factors that cause an organization to change and learn to use a model for understanding and managing the stages, including your personal change style.  Learn to assess the pressures your organization faces during a change evolution and the critical role you hold as a leader to help navigate the process.

Creating a positive change environment requires strategies to minimize the negative impact of change. We’ll explore how people adapt and learn to convey information through the change while helping accelerate change and increase its likelihood of success.

Join us on October 10th and 17th, 2018 from 9 to noon at 1000 Waverley Street in Winnipeg.

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