How To Handle Toxic Behavior - Manitoba Customer Contact Association

How To Handle Toxic Behavior

Date: Wednesday, December 11, 2019
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)  
Description:

Employees who demonstrate toxic behaviour can poison the best work environment and derail teamwork and motivation – and the worst part is, you often don’t know that you’ve hired one until it’s too late. It’s the person who has a negative response to any new idea, who’s the first one out the door, who never volunteers to help out, who calls in sick often, who gossips, who complains, or who brings all of their personal problems to work! Getting rid of them may not be a quick and legal option. Or ignoring or containing them seldom works.  Managing the toxic employee can be one of the most challenging tasks you have to do each day. This session, through exercise and discussion, will explore some ethical strategies that might just work.

To register for this event please email Carmen@mcca.mb.ca no later than December 4th, 2019.

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