Email Communication - Beyond the Basics - Manitoba Customer Contact Association

Email Communication - Beyond the Basics

Email Communication-Beyond The Basics ZOOM
Date: Friday, July 24, 2020
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)  
Description:

This 3 hour training session will cover how to recognize the most common errors in workplace email, understand the importance of defining message ‘purpose’, analyze and comprehend audience needs, evaluate best practices in tone in email messages, utilize guidelines for clear writing and plain language, and understand the importance of proofreading and apply techniques.

This session will be delivered as part of MTEC’s partnership with the Manitoba Customer Contact Association. 

To register for this event please email Carmen@mcca.mb.ca no later than July 17, 2020.

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