Scary Customers (Webinar Wednesdays) - Manitoba Customer Contact Association

Scary Customers (Webinar Wednesdays)

Many of us deal with angry or unhappy clients.  Knowing how to deal with these difficult customers will put us at an advantage and help grow the business. In this workshop we highlight techniques on how to diffuse a situation and help your customers feel satisfied.

Upcoming Webinar Date - Wednesday, October 31, 2018 at 10 AM

Cost per person
Members $49
Non-members $99

Six-pack pricing for Members - $99 for all six webinars, July to December 2018. 

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MCCA features Webinar Wednesdays on the last Wednesday of each month. You can check out the entire list on our Webinar page.

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