Cultural Considerations in the Workplace - Half Day - Manitoba Customer Contact Association

Cultural Considerations in the Workplace - Half Day

Half day session hosted by our partner organization Manitoba Tourism and Education Council.

Date: Friday, November 22, 2019
Time: 9:00am-12:00pm
Length: 3 hours
Location: MTEC
Cost: $99.00 (plus GST)  
Description:

This training is designed to educate your employees in the tourism industry on the multi-cultural and diverse population of Manitoba. The need to build cultural sensitivity and awareness is vital to your organization because it will open the doors to communication, customer service and growth. Topics Covered - Current immigration demographics impacting Manitoba - Learn your personal biases, values and assumptions and how it relates to cultural sensitivity - Positive impact of cultural sensitivity in building teams, everyday conversations, and in customer service - Communicating and interacting with multiple cultures.

To register for this event please email Carmen@mcca.mb.ca no later than November 15th, 2019.

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