Shawn is a seasoned workplace trainer who has developed and led countless training sessions both in-house and as an external consultant. Her comfortable and relaxed manner engages all learners enabling key training messages to be delivered and understood with ease.
Shawn is a strong proponent of making training relevant and she accomplishes this by creating examples, activities and take-aways/job aids that are connected to the goals of the training as well as those of the workplace.
Shawn has been a valuable volunteer with MCCA for over 12 years and acted most recently as a judge for the Manitoba Excellence in Contact Centre Achievement Awards.
We are thrilled to have Shawn as a guest speaker at our Annual General Meeting.