Navigating Conflict - Manitoba Customer Contact Association

Webinar - Navigating Conflict 

March 8 & 15, 2018
9 - 10 AM

Session 1

  • Discuss the causes of workplace conflict
  • Discover Christopher Moore’s Circle of Conflict
  • Recognize symptoms of conflict

Session 2

  • Assess your conflict management style
  • Examine a variety of conflict management modes
  • Understand the importance of using different styles depending on the conflict

Register now!               Download the PDF

Contact MCCA to learn more! Email or call 204-975-6467

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