Support Specialist, Customer Care
Reporting to the Director, Customer Care the Customer Support Specialist provides product, policy, service and sales support to Customer Care employees.
Because a changing industry calls for a new way of doing things. An ambitious, innovative and fast-paced company, we offer exceptional training and development programs, competitive pay, great benefits, company-matched RRSPs, and paid volunteer days — all within an engaging, fun, and collaborative work environment.
Founded more than 145 years ago, Economical is one of Canada’s leading property and casualty insurance companies. We rely on our national network of more than 800 independent brokers to sell a range of car, home, business, and farm insurance solutions. With Sonnet and Petline, we’re extending our reach through the direct-to-customer channel. With more than 2,400 active employees across the country and a commitment to rethinking the insurance experience, we’re poised for great things.
We’re now adding to our high-performance team to take us into the future. Let’s rethink insurance, together.
In this role, you will:
Your Skills and Experience:
Please Note: Our business operates from Monday to Thursday, 7:00 am - 9:00 pm, Friday 7:00 am - 8:00 pm and Saturday 8:00 a, - 7:00 pm. We require all successful candidates to be flexible in accommodating shifts in between those hours. However, please do not worry! We are a firm believer in providing advanced notice of shift changes so that you can plan out your personal schedules accordingly.
HOW TO APPLY
To complete the online application process, you’ll need to upload your resume before you apply for the role you’re interested in. Please note that only one document can be uploaded, so be sure to combine your resume and cover letter.
We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting: email@example.com.
Visit economical.com to learn more about us and what we’re up to.
Economical Insurance includes the following companies: Economical Mutual Insurance Company, Family Insurance Solutions Inc., Sonnet Insurance Company, Petline Insurance Company.