Sales Insurance Advisor - Petline - Manitoba Customer Contact Association

Job Code: 7707
Location: Winnipeg, MB
Department: Petline
# of openings: 3
Job Type: Full Time
Closing Date:


Are you passionate about promoting quality care and wellness? Do you want to be a part of a culture that’s transforming the perceived value of pet insurance? If you answered yes then we have just the opportunity for you!


Because a changing industry calls for a new way of doing things. An ambitious, innovative and fast-paced company, we offer exceptional training and development programs, competitive pay, great benefits, company-matched RRSPs, and paid volunteer days — all within an engaging, fun, and collaborative work environment.

Founded more than 145 years ago, Economical is one of Canada’s leading property and casualty insurance companies. We rely on our national network of more than 800 independent brokers to sell a range of car, home, business, and farm insurance solutions. With Sonnet and Petline, we’re extending our reach through the direct-to-customer channel. With more than 2,400 active employees across the country and a commitment to rethinking the insurance experience, we’re poised for great things.

We’re now adding to our high-performance team to take us into the future. Let’s rethink insurance, together.

In this role, you will:

  • Promote and educate prospects on Pet Health Insurance (PHI) to sell pet health insurance via inbound and outbound calls and/or online

  • Assist customers with policy and claims-related inquiries and up-selling/retaining PHI policies with existing customers

Your Responsibilities

  • Achieve targets through sales and recommendations to bind client policies via inbound and outbound calls

  • Determine appropriate insurance products and coverage levels for clients

  • Contribute to continuous improvements of sales and service processes

  • Accurately document and follow up with customers to maintain client files

Your Skills and Experience

  • High school diploma or equivalent combination of education and experience

  • You have strong verbal and written communication skills

  • You’re versed in navigating multiple computer programs at once

  • You’re experienced at achieving individual and team goals

  • You have proven ability to recognize sales opportunities in a contact center environment

  • General Insurance License, Level 1 OR Level 2 is an asset

  • 2-3 years of experience with outbound sales is an asset

At Economical, we all work together to come up with big ideas — then bring them to life. We focus on our customers first, we bring our best, and we’re stronger together. If you’ve got the passion and the desire to help us reinvent insurance, let’s talk.


To complete the online application process, you’ll need to upload your resume before you apply for the role you’re interested in. Please note that only one document can be uploaded, so be sure to combine your resume and cover letter.

We are committed to providing an inclusive work environment that welcomes diversity and supports accessibility across the organization. If you require accommodation at any time during the recruitment process, please let us know by contacting:

Visit to learn more about us and what we’re up to.

Economical Insurance includes the following companies: Economical Mutual Insurance Company, The Missisquoi Insurance Company, Perth Insurance Company, Waterloo Insurance Company, Family Insurance Solutions Inc., Sonnet Insurance Company, Petline Insurance Company.

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