Message from new MCCA Executive Director - Manitoba Customer Contact Association

Message from new MCCA Executive Director

Message from new MCCA Executive Director:


Starting a new job can sometimes be overwhelming with new roles and responsibilities, partnerships and surroundings. I have been in the office for a few days and I have been impressed with the passion and vision that the MCCA Board and staff portray. This is a welcome gift and hopefully a sign of great things to come!

I would like to thank Cheryl Barsalou for all of her valuable insight and knowledge and more importantly the time that she has spent with me over the past week with respect to her current operationaI management system. She has been a source of great information and I appreciate all of the stories and past history of the MCCA. It will be a challenge to fill her shoes but I am confident that with the support of the MCCA Board of Directors and staff we will also be able to achieve great results!

My door is always open and I look forward to meeting all of the members over the next few months. I would also like to remind everyone that the 2015 MCCA AGM is just around the corner. Your attendance and support at this meeting is greatly appreciated.

All the best,

Bruce Rose

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