Manitoba COVID-19 Public Health Contact Center RFP - Manitoba Customer Contact Association

Manitoba COVID-19 Public Health Contact Center RFP

Manitoba COVID-19 Public Health Contact Center RFP

The Province of Manitoba announces the following RFP - 



Manitoba, as represented by the Minister of Central Services on behalf of Shared Health requests Proposals from qualified Proponents meeting the requirements contained in this Request for Proposals (RFP) to provide COVID-19 contact tracing call center services for Manitoba.

Contact tracing and case investigation are important to ensure that the economy can remain open and to provide effective support to monitor and manage the progression of the pandemic. 

These services are being requested to proactively establish additional capacity in the event that the health system’s existing contact tracing and case investigation functions cannot support increased demand associated with the pandemic or because those functions are interrupted for some reason. 
Manitoba Health, Seniors and Active Living (MHSAL) is interested in knowing how the Proponent could deliver any one or all these services.  

More information at -

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