Full-Time Customer Service - KPI Connect - Manitoba Customer Contact Association

Full-Time Customer Service - KPI Connect


At KPI Connect Ltd., the Customer Service Agent’s role is the most important job in our organization. As an individual with excellent customer service skills, you will be representing our Automotive client by calling existing customers with service appointment reminders, customer satisfaction surveys or inviting them to attend special customer appreciation events.


  • Clear and precise enunciation and pronunciation in English
  • Strong written and verbal communication in English
  • Bilingual in French Canadian and English will be considered an asset


  • Team Player who can work in a fast-paced environment
  • Customer focused with active listening skills
  • Possesses an outgoing and friendly personalit
  •  Available to work Monday to Friday 8am to 8pm
  • Available to work alternating Saturday during day time hours
  • Available to work 20 – 40 hours per week


  • Minimum 1 – 2 years Customer Service Experience
  • High School Diploma or Equivalent
  • Excellent spelling and grammar skills
  • Proficient using a computer and the internet
  • Excellent keyboard skills – 35 wpm with 90% accuracy, ability to “talk and type”
  • Consistent attendance record is mandatory
  • Good retention skills and very detail oriented
  • Accepts constructive feedback and implements recommended changes
  • Reliable, Easily Trained and Self Motivated

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