Customer Service - Work From Home (CA-EVER-WAH) - Skybridge Americas - Manitoba Customer Contact Association

Customer Service - Work From Home (CA-EVER-WAH) - Skybridge Americas

Work from Home with Skybridge Americas! 

Are you looking for the ability to balance work, home, and school in your busy lifestyle? 

Skybridge Americas' Agents Anywhere program is the place for you!! 

We are experts at work-at-home and we want you to join us.  We are growing and looking for amazing people to become part of the Skybridge experience!   

The Opportunity

We are seeking individuals that value positive customer experiences and providing great service on every call.  If you are energetic and enjoy making a positive difference in the lives of people, then we want you to join our team!  Start or grow your customer service career with Skybridge Americas.  Here's what we are looking for in our team members:

  • Providing a second-to-none customer experience with compassion, enthusiasm and professionalism
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • Answer phone calls and emails, respond to customer questions and complaints, and ensure all inquiries are handled and documented online in a timely manner
  • Strong attention to detail and time management skills; follow-up and follow-through is critical
  • Ability to multi-task by navigating multiple computer programs while on the phone
  • Thrive as a team player in a fast-paced, high-energy environment
  • Meet key performance metrics in quality, productivity and attendance
  • High school diploma/GED or equivalent

The Rewards

  • The convenience of working out of your home! 
  • Comprehensive, fully paid training online with live instructors
  • A leadership team that wants you to be successful and knows when we work together, we can accomplish a lot
  • Incentive programs to supplement your income
  • A suite of benefits that includes medical and dental as well as an employee assistance program
  • Paid vacation time
  • Special employee discount programs
  • Growth opportunities
  • A feeling of accomplishment when you make the difference in a customer's day!

Our Company

We don't like to boast but we're good at what we do!  Skybridge Americas is a people-driven company delivering great experiences every day for some of North America's best-known brands.  We're a team of highly skilled, customer-focused problem solvers, providing world class customer contact services.  Because people are at the core of what we do, we work hard at providing an environment for our employees where they feel valued, inspired and proud to be part of the team.  We were recognized by CIO Applications Magazine as among the Top 10 Contact Center Companies in 2019 - an honor we are proud to share! 

Skybridge Americas requires its employees to provide their own device to work at home.  For the detailed list of requirements and product recommendations, please visit: https://skybridgeamericas.applicantpro.com/pages/workfromhome/

Skybridge Americas is committed to diversity and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Visit at: https://skybridgeamericas.applicantpro.com/jobs/1435704.html

We offer personalized and adaptive training for any profession in any workplace