Notice of Annual General Meeting andCall for Board Nominations Date: June 16, 2016 Time: 3:00 pm - 6:00 pm Location: Qualico Family Centre ... continue reading.
Learn how to apply for Canada-Manitoba Job Grant, Contact MCCA to find out more Email: firstname.lastname@example.org or call: 204-975-6464 ... continue reading.
Mark Wafer shares his Bakers Dozen key expectations of a service agency recruiting people into his business. Click here to read the full article http://bit.ly/1JN6E6I ... continue reading.
Read Tricia Morris' blog from Parature shares the Top Trends for 2016. ... continue reading.
Once you have an established connection with your customer, do you proactively reach out to them regarding upcoming offers? According to this blog 80% of customers want you to. ... continue reading.
November 2015 Host an Event!! Your organization plays a major role in supporting Manitobans in making informed and effective work and learning choices. Showcase your efforts and attract your target audience to your ... continue reading.
Deadline for People Awards has been extend based on your request. Please submit your application electronically to email@example.com ... continue reading.
INTERNATIONAL CONTACT CENTRE WEEK September 10 – 17, 2015 Celebrate Appreciate Elevate International Contact Centre Week is: your opportunity to recognize all the hard work and commitment put forth by employees at all levels; a ... continue reading.
Adam Toporek asks this question on his blog. He takes a deeper look at the effectiveness of Twitter as a customer service channel. He has also included a link to ... continue reading.
This article looks at the importance of Leadership shifting from silo performance to customer life improvement. Enjoy and let us know what you think in the comments below http://linkd.in/1LPEl5P ... continue reading.
In order to build on the continued relevance, longevity and sustainability of Manitoba Customer Contact Association (MCCA), the Needs Assessment project’s primary purpose was to gain a personalized understanding of ... continue reading.
Best Practice sessions are one of our most requested and highly attended events! Two very well attended sessions have already been offered since April 1, 2015. Our thanks go out ... continue reading.
MCCA Board and Staff would like to welcome Alisha Roberts and Don McLean to the 2015-2017 Board of Directors Alisha Roberts, Team Leader – TWCC Team Leader and Facilitator at Tribal Wi-Chi-Way-Win Capitol Corporation. Her ... continue reading.
If you haven't already heard of Greg Levin, I encourage you to take a look at his website Off Center. He has a humorous way of looking at the challenges ... continue reading.
How to Create a Company Culture That Will Attract Quality Employees Does your company possess the type of culture that draws hardworking, dependable and self-motivated employees? If not, you as an ... continue reading.