Hinduja Global Solutions (HGS), part of the multi-billion dollar conglomerate Hinduja Group, has been offering Business Process Management (BPM) solutions for more than four decades. A leader in customer experience management, HGS’ mission is to optimize the customer journey to make its clients more competitive.
HGS has built expertise focusing on Customer Experience Management, Back Office Processing, Contact Centers, Data Analytics, Digital and Interactive Solutions and HR Solutions. Today, HGS partners with 190 of the world’s top brands for core BPM services and 600+ payroll processing clients. It is the only outsourcing provider that takes a true “globally local” approach, with local leadership teams who understand the market. The global delivery network serves international customers both onshore and offshore to drive efficiencies and delivering customer delight.
To make ourselves a stronger organization talent-wise, we are looking for dynamic thinkers and achievers - people who can work on innovative ideas, both simple and complex to transform, and add value, thereby giving a competitive edge to the client's businesses.
Parlez-vous français et anglais? Be someone’s hero every day!
In this role you will be providing stellar customer service as you handle incoming inquiries in our contact center. The ideal candidate will demonstrate an empathetic and sympathetic approach while listening to customers, analyzing their needs and helping resolve their issues. If you are analytical, details oriented, and enjoy solving problems both imaginatively and resourcefully; consider a career with us today!
What are we looking for?
- Sont capables de parler français et anglais?
- Can you be a customer service superhero?
- Avez-vous un accès Internet haut débit auquel vous pouvez vous connecter (non satellite, non sans fil)?
- Availability to work in a Monday – Sunday 7am – midnight (EST) environment
- Diplôme d études secondaires (ou équivalent)
- Demonstrate a workspace that complies with our standards
We do we offer?
- $15.50/hr, Perks, & Health Benefits after 90 days
* Paid training $13.50/hr @home, with a live trainer via video
- We ship you the equipment, you don’t need to buy a computer or accessories
* Learn more about the setup here
- Learn more about P3 - PEOPLE | PERFORMANCE | PASSION …..GOING THE EXTRA MILE Ask your Recruiter :)
Have a few questions?
"HGS Canada is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs through the recruitment process."