2019 MANITOBA EXCELLENCE IN CUSTOMER CONTACT ACHIEVEMENT (MECCA) AWARDS - Manitoba Customer Contact Association

2019 MANITOBA EXCELLENCE IN CUSTOMER CONTACT ACHIEVEMENT (MECCA) AWARDS

Request for committee volunteers

Manitoba Customer Contact Association is looking for industry volunteers to help review our current MECCA Awards program.

Since 1999, Manitoba Customer Contact Association (MCCA) has celebrated the Manitoba Excellence in Customer Contact Achievement (MECCA) Awards. The purpose of the awards program is to recognize excellence and evoke pride in the Customer Contact Centre Industry. Each year, we celebrate member organizations and their staff who exemplify the best that our Industry has to offer. 

In 2019, we will be celebrating the 20th year of our awards program. The goal of this committee is to review the current structure to ensure it is meeting the needs of the Industry.

We will review:

  • Award categories
  • Submission protocol
  • Judging protocol
  • Marketing and sponsorship

Commitment to the process:

  • Maximum 6-hour commitment including:
    • 2 face to face meetings
    • Email communications
    • Several telephone meetings

Please contact Bruce Rose at bruce@mcca.mb.ca if you are interested.

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