About - Manitoba Customer Contact Association

An industry association committed to meeting the needs of today and the future. 





Our Corporate Identity

Manitoba Customer Contact Association (MCCA) is an industry association comprised of Manitoba companies and organizations associated with the customer contact, customer enhancement sector. MCCA supports the industry by coordinating training and networking opportunities to ensure the necessary skills are developed to meet the needs of the future. Members are also committed to educating the public and creating career awareness, promoting the industry as one where careers begin and develop into a successful future.

MCCA offers valuable training to agents, supervisors, and management for organization’s of all sizes. If your organization has a contact centre, provides customer service or can provide services to the industry and you believe that any of the benefits listed above would assist you with your ongoing success, then a membership with MCCA is the answer!


Meet the Team

Discover the value that a membership with

MCCA can bring your organization! 


Membership Benefits