About - Manitoba Customer Contact Association

An industry association committed to meeting the needs of today and the future 

Join MCCA

 

 

 

Creating a culture of excellence

MCCA is an industry association comprised of companies and organizations associated with the customer contact service sector.

Understanding the needs of our growing Industry allows us to offer valuable training to agents, supervisors, and management for organizations of all sizes as well as create profitable networking opportunities.

Strategic Goals

WORKING FOR A STRONGER AND MORE SUCCESSFUL CUSTOMER CONTACT SERVICE INDUSTRY.

  • An increasing number of members are engaged, recognized and enriched by the partnership with MCCA and each other.
  • An Industry that is thriving through professional development capacity building strategies.
  • Establish and maintain strategic partnerships with sector partners and other like-minded groups.

Become a member and join our ever-expanding network committed to delivering the best customer experience. 

Join MCCA                                         Meet the Team

Manitoba Customer Contact Association (MCCA) gratefully acknowledges that we are on Treaty One Territory and the traditional Metis Homeland. We also further acknowledge Treaty 2, 3, 4, and 5 areas in Manitoba that are also served by MCCA.

Discover the value that a membership with

MCCA can bring your organization! 

 

Membership Benefits