September 6, 2010
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Special Report: Focus on Tax Minimize

Competitive Alternatives 2010 – Special Report: Focus on Tax

A detailed study of tax costs in 95 cities in 10 countries around the world has shown a huge variation in the tax burden borne by business. Competitive Alternatives 2010 – Special Report: Focus on Tax looks at taxes paid by businesses across Australia, Canada, France, Germany, Italy, Japan, Mexico, the Netherlands, the UK and the US.

Find out more

Competitive Alternatives 2010 – Special Report: Focus on Tax

A detailed study of tax costs in 95 cities in 10 countries around the world has shown a huge variation in the tax burden borne by business. Competitive Alternatives 2010 – Special Report: Focus on Tax looks at taxes paid by businesses across Australia, Canada, France, Germany, Italy, Japan, Mexico, the Netherlands, the UK and the US.

Find out more
 
Canadian Contact Centre Industry Update Minimize

Once again MCCA is invited to partner with Sauder School of Business, University of British Columbia (Dr. Danielle D. van Jaarsveld)  in order to update the Global Industry Benchmarking study released in 2007.  Both  managers and companies in Manitoba are being sought out for interviews as part of the survey process. Many of you will remember participating in the initial study between 2005 and 2006.    All participants will receive hard copies of the final report upon completion.  MCCA encourages and appreciates all member participation in these projects ensuring that  Manitoba is well represented in this global study.   

 

Find out more....

Once again MCCA is invited to partner with Sauder School of Business, University of British Columbia (Dr. Danielle D. van Jaarsveld)  in order to update the Global Industry Benchmarking study released in 2007.  Both  managers and companies in Manitoba are being sought out for interviews as part of the survey process. Many of you will remember participating in the initial study between 2005 and 2006.    All participants will receive hard copies of the final report upon completion.  MCCA encourages and appreciates all member participation in these projects ensuring that  Manitoba is well represented in this global study.   

 

Find out more....
 
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Contact Centre Canada Minimize

  

Attention Small Contact Centres

We Need Your Input To Help Your Business

Background:

 

The Pan Canadian Engagement Strategy is the result of a series of "You Talk. We Listen." summits held with industry leaders and stakeholders from government, education and training, and special interest groups across Canada in 2009.

These summits identified several challenges the contact centre sector faces, namely the need to:

Read more.....

  

Attention Small Contact Centres

We Need Your Input To Help Your Business

Background:

 

The Pan Canadian Engagement Strategy is the result of a series of "You Talk. We Listen." summits held with industry leaders and stakeholders from government, education and training, and special interest groups across Canada in 2009.

These summits identified several challenges the contact centre sector faces, namely the need to:

Read more.....
 
Contact Centre Canada - en francais Minimize

Appel aux centres de contact de petite taille

Nous comptons sur votre collaboration pour nous aider à vous faire valoir

 

Contexte :

La Stratégie d’engagement pancanadienne découle des sommets tenus en 2009 partout au Canada, sous le thème « Parlez-nous. Nous vous écoutons. » Ces rencontres rassemblaient les leaders de l’industrie et les intervenants du gouvernement, des domaines de l’éducation et de la formation ainsi que des groupes d’intérêt.

Pour en savoir plus

Appel aux centres de contact de petite taille

Nous comptons sur votre collaboration pour nous aider à vous faire valoir

 

Contexte :

La Stratégie d’engagement pancanadienne découle des sommets tenus en 2009 partout au Canada, sous le thème « Parlez-nous. Nous vous écoutons. » Ces rencontres rassemblaient les leaders de l’industrie et les intervenants du gouvernement, des domaines de l’éducation et de la formation ainsi que des groupes d’intérêt.

Pour en savoir plus

 
Enter Title Minimize

Canada 2010: A Workplace Essential Skills Snapshot

We need your help.  We’ve created a very short on-line survey that asks: who is incorporating workplace Essential Skills in their workplace and how; who isn’t and why; and what is still needed?

We want workplace leaders and Essential Skills practitioners we know and those we’ve never even met to weigh in on this to give the most representative picture of what’s going on in workplaces across Canada. We want this survey to go big … to go viral: to reach people outside of our sphere of influence, our comfort zone and our dog-walking club.

Please fill out this survey yourself as soon as possible. Then please - please – forward this email to everyone and anyone you think should contribute their voice.

Click here to fill out the survey 

Thank you for contributing your expertise and influence to this survey. 

PS. Check out the video series:  Essential Skills – perspective, decision-making and the way forward.

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