Be a part of Manitoba's contact centre elite with the MCCA.....are you a member?


Be a part of Manitoba's contact centre elite with the MCCA.....are you a member?
July 29, 2010
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What our Vendor Members Have to Say Minimize
As a vendor member of the Manitoba Customer Contact Association, we encourage our customers to join this organization.  The association offers valuable training to Agents, Supervisors, and Management for centres from 5 Agents to 5,000.  If your organization has a contact centre and believes education makes us better, MCCA is an organization you benefit from joining.
 
Todd Atamanchuk
Western Region Solutions Executive
Connex See Service Inc.
As a vendor member of the Manitoba Customer Contact Association, we encourage our customers to join this organization.  The association offers valuable training to Agents, Supervisors, and Management for centres from 5 Agents to 5,000.  If your organization has a contact centre and believes education makes us better, MCCA is an organization you benefit from joining.
 
Todd Atamanchuk
Western Region Solutions Executive
Connex See Service Inc.
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Manitoba Customer Contact Association (MCCA) was one of the first associations in Manitoba who developped multi-party partnerships between aboriginal groups such as the Assembly of Manitoba Chiefs and Manitboba Metis Federation for entry-level training purposes. MCCA was also the first Association to sign a Memorandum of Understanding with the Assembly of Manitoba Chiefs committing to implementaion of an industry-wide Aboriginal Representative Workforce Strategy.
 

Manitoba Customer Contact Association (MCCA) was one of the first associations in Manitoba who developped multi-party partnerships between aboriginal groups such as the Assembly of Manitoba Chiefs and Manitboba Metis Federation for entry-level training purposes. MCCA was also the first Association to sign a Memorandum of Understanding with the Assembly of Manitoba Chiefs committing to implementaion of an industry-wide Aboriginal Representative Workforce Strategy.
 
Check out Job Postings Minimize
"Check out "Employment Connections" for the latest job postings.
"Check out "Employment Connections" for the latest job postings.
 
About MCCA
MCCA provides members with many value added services and benefits.

 

  • We offer Career Development and Entry-level Training to meet the needs of our members
  • Access to contact center technology information
  • Assist members with recruitment strategies
  • Industry reports and opportunities to participate in surveys
  • MCCA attends Career Fairs throughout the year: Promoting members and industry careers
  • Post job opportunities on our website
  • Participate in Cultural awareness and diversity training/workshops 
  • Customized training and curriculum support
  • Have access to resources and techniques for reaching qualified employee candidates
  • Receive quarterly newsletter detailing what the association is doing for you
  • Annual contact centre tours showcase the industry
  • Preferred vendors list of members who provide members access to discount buying
  • Organized events
    • Networking  opportunities, sharing best practices, trends and innovative ideas
    • Annual General Meeting: Hear what’s happening in the industry and what MCCA is doing for you.
    • Golf Tournament: Promote your center and meet with vendors. Come down and have fun!
    • MECCA awards: Join us as we recognize our members and their contribution to our industry
  • MCCA Provides a vehicle  for communication between industry and its various publics through:
    • Web Site
    • Newsletters
    • Career Days
    • Trade Shows
    • News Media
    • Television
    • Public Speaking Engagement

 

 

  • We offer Career Development and Entry-level Training to meet the needs of our members
  • Access to contact center technology information
  • Assist members with recruitment strategies
  • Industry reports and opportunities to participate in surveys
  • MCCA attends Career Fairs throughout the year: Promoting members and industry careers
  • Post job opportunities on our website
  • Participate in Cultural awareness and diversity training/workshops 
  • Customized training and curriculum support
  • Have access to resources and techniques for reaching qualified employee candidates
  • Receive quarterly newsletter detailing what the association is doing for you
  • Annual contact centre tours showcase the industry
  • Preferred vendors list of members who provide members access to discount buying
  • Organized events
    • Networking  opportunities, sharing best practices, trends and innovative ideas
    • Annual General Meeting: Hear what’s happening in the industry and what MCCA is doing for you.
    • Golf Tournament: Promote your center and meet with vendors. Come down and have fun!
    • MECCA awards: Join us as we recognize our members and their contribution to our industry
  • MCCA Provides a vehicle  for communication between industry and its various publics through:
    • Web Site
    • Newsletters
    • Career Days
    • Trade Shows
    • News Media
    • Television
    • Public Speaking Engagement

 
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