Supporting Manitoba's contact centre industry for over 10 years!

Supporting Manitoba's contact centre industry for over 10 years!
February 9, 2010
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Check out our New Online Directory.  (coming soon)

Check out our Outsourcing Directory. (coming soon) for a comparative list of contact centres who will handle all your needs.
Check out our New Online Directory.  (coming soon)

Check out our Outsourcing Directory. (coming soon) for a comparative list of contact centres who will handle all your needs.
 

Join us in welcoming our newest members: 

Corporate Members:
CanTalk (Canada) Inc.,
City of Winnipeg - 311 Contact Centre
City of Winnipeg - Handy Transit
Reserve Bingo Supplies
GPS Investments
Pinnacle Staffing 

Individual Members: 
Christine Hutchison-Hounsell
Danielle van Jaarsveld

Join us in welcoming our newest members: 

Corporate Members:
CanTalk (Canada) Inc.,
City of Winnipeg - 311 Contact Centre
City of Winnipeg - Handy Transit
Reserve Bingo Supplies
GPS Investments
Pinnacle Staffing 

Individual Members: 
Christine Hutchison-Hounsell
Danielle van Jaarsveld

Telemarketers Minimize
For Telemarketers

Canadian Radio-television and Telecommunications Commission presented a webinar to help consumers and telemarketers alike.  View webinar
handout.  (It may take a few moments to open).

For additional information, please go to CRTC

For Telemarketers

Canadian Radio-television and Telecommunications Commission presented a webinar to help consumers and telemarketers alike.  View webinar
handout.  (It may take a few moments to open).

For additional information, please go to CRTC

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Find out more            Part of Creating a Well-Trained Workforce

Find out more            Part of Creating a Well-Trained Workforce


Attend QNET’s upcoming Perspectives on Innovation and receive the member discount!
This new Innovation Series focuses on tools, techniques and lessons learned when innovation is systematically integrated into an organization’s culture. 

The February 17 session focuses on Recognizing Innovative Technologies and
Innovation through Leadership. The March 17 session features
An Enduring Culture of Innovation: Lessons of Success followed by
Innovation: How to Think Outside the Box.

Members of MCCA receive the member discount for both sessions.

Register at www.qnet.mb.ca.


Attend QNET’s upcoming Perspectives on Innovation and receive the member discount!
This new Innovation Series focuses on tools, techniques and lessons learned when innovation is systematically integrated into an organization’s culture. 

The February 17 session focuses on Recognizing Innovative Technologies and
Innovation through Leadership. The March 17 session features
An Enduring Culture of Innovation: Lessons of Success followed by
Innovation: How to Think Outside the Box.

Members of MCCA receive the member discount for both sessions.

Register at www.qnet.mb.ca.

Upcoming MCCA Events
 
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Centre News The Manitoba Customer Contact Association's official Newsletter
Training Matters Training News with Louise Johnston,
Manager of Training and Development
for the Manitoba Customer Contact Association
MCCA on the Go On the Go News about the Manitoba Customer Contact Association


 

 

 
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Members making news/Board Appointments -Find it all here
Submit your news for publication.

Members making news/Board Appointments -Find it all here
Submit your news for publication.

 

Spring Contact Centre Tours -April 28 and 29

If you are interested in showcasing your contact centre as part of the
Spring Contact Centre Tours, please contact:

Louise Johnston, Manager of Training & Development
975-6465
Louise@mcca.mb.ca

We are now taking advance registration for these tours.

Spring Contact Centre Tours -April 28 and 29

If you are interested in showcasing your contact centre as part of the
Spring Contact Centre Tours, please contact:

Louise Johnston, Manager of Training & Development
975-6465
Louise@mcca.mb.ca

We are now taking advance registration for these tours.