Supporting Manitoba's Contact Centre Industry, 13 GREAT Years!

Supporting Manitoba's Contact Centre Industry, 13 GREAT Years!
July 29, 2010
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Online Vendor Directory

Staffing Agencies
Technology
Other Suppliers/Service Providers
 
Outsourcing Directory.  
Contact centres who will handle all your needs.

Meet the team - Contact Us
Online Vendor Directory

Staffing Agencies
Technology
Other Suppliers/Service Providers
 
Outsourcing Directory.  
Contact centres who will handle all your needs.

Meet the team - Contact Us
 
Upcoming MCCA Events
 

Welcome New Individual Member: 

Theresa Bolton

Welcome New Individual Member: 

Theresa Bolton

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2010 MECCA Awards - Get the Recognition you Deserve! Minimize


2010 MECCA AWARDS

Now in its 12th year, The MECCA Awards have become a firmly established annual event, recognizing individuals and companies that have made a real impact on the industry over the past year.

Join us for the prestigious 2010 MECCA Awards  – the perfect platform to demonstrate your team's achievements and success.

Entries are encouraged from all sectors, and all companies, big or small. 

If you want to be part of the awards ceremony that showcases the crème of the call centre industry in Manitoba, join us for a night of celebration on the 17th of November 2010.

Get Your Tickets Now and Save!
Sponsor
MECCA

Apply for an Award
Nominate your Choice for Vendor of the Year
Award


2010 MECCA AWARDS

Now in its 12th year, The MECCA Awards have become a firmly established annual event, recognizing individuals and companies that have made a real impact on the industry over the past year.

Join us for the prestigious 2010 MECCA Awards  – the perfect platform to demonstrate your team's achievements and success.

Entries are encouraged from all sectors, and all companies, big or small. 

If you want to be part of the awards ceremony that showcases the crème of the call centre industry in Manitoba, join us for a night of celebration on the 17th of November 2010.

Get Your Tickets Now and Save!
Sponsor
MECCA

Apply for an Award
Nominate your Choice for Vendor of the Year
Award

 
On the Lighter Side Minimize

Finally, the Contact Centre industry has made it to prime time television.  Check out this new sitcom for a little light-hearted fun.

Finally, the Contact Centre industry has made it to prime time television.  Check out this new sitcom for a little light-hearted fun.

 
Certificate in Interdisciplinary Studies

 

Register now for the September 22 - University of Manitoba CIS – Contact Centre Managment Certificate Program. Every wednesday evening for 12 weeks.

Customer Relationship Management

Course Description:                             

This course will provide a comprehensive examination of Customer Relationship Management (CRM) in a customer contact centre by introducing students to fundamental concepts, theories and practices of CRM.  The course will provide the student with the opportunity to develop strategies to work as a leader within his or her own organization. This course requires the active participation of students in both a class and group setting. 

More information

Register Now!

University of Manitoba CIS Certificate Program – Call Centre Technology Course -In Progress

Starting June 29 to August 10
Every Tuesday and Thursday 6:00 to 9:00

Certificate in Interdisciplinary Studies:
Customer Contact Centre Management (MCCA)

 

Register now for the September 22 - University of Manitoba CIS – Contact Centre Managment Certificate Program. Every wednesday evening for 12 weeks.

Customer Relationship Management

Course Description:                             

This course will provide a comprehensive examination of Customer Relationship Management (CRM) in a customer contact centre by introducing students to fundamental concepts, theories and practices of CRM.  The course will provide the student with the opportunity to develop strategies to work as a leader within his or her own organization. This course requires the active participation of students in both a class and group setting. 

More information

Register Now!

University of Manitoba CIS Certificate Program – Call Centre Technology Course -In Progress

Starting June 29 to August 10
Every Tuesday and Thursday 6:00 to 9:00

Certificate in Interdisciplinary Studies:
Customer Contact Centre Management (MCCA)

 
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Centre News The Manitoba Customer Contact Association's official Newsletter
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Manager of Training and Development
for the Manitoba Customer Contact Association
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